Current jobs related to Tier 2 Tecnical Support Intern - Remote - myKaarma

  • Support Helpdesk

    7 days ago

    Remote, India Digital Business People Full time

    **Work Schedule**:5 days** per week. The exact working days change as per roster, with rotating shifts: - First Shift**:7:30 PM - 3:30 AM IST**: - Second Shift**:3:30 AM - 11:30 AM IST** **Position Overview** We are seeking highly motivated and technically skilled **Tier 1 Helpdesk Engineers** to join our global **24x7 AWS Operations** team. These roles...

  • VMware Senior Technical Support Engineer

    3 days ago

    remote, India Spinnaker Support Full time

    Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...

  • Customer Support

    2 weeks ago

    Remote, India Asa Support Full time

    **What You’ll Be Doing**: Serve as the primary point of contact for Magic users, ensuring they receive top-notch support. Respond promptly to customer inquiries via Intercom, adhering to SLA timelines. Troubleshoot and resolve issues, providing clear, user-friendly guidance. Collaborate with the Product and Engineering teams to tackle complex issues and...

  • VMware Senior Technical Support Engineer

    2 weeks ago

    Remote - India Spinnaker Support Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...

  • Human Resource Intern

    7 days ago

    Remote, India ORBITRA TECHNOLOGIES Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Human Resource InternAbout TrripTrrip is a young and fast-growing travel-tech venture aiming to simplify how people discover, plan,and experience travel. We're building intuitive, customer-first solutions that help users exploredestinations, experiences, and more—all in one place.As a startup, we value innovation, ownership, and collaboration. If you're...

  • Tier 1 Support Technician

    1 week ago

    Remote, India Prime Minds Consulting Private Limited Full time

    **Key Responsibilities** - Guide users through basic troubleshooting steps for common problems (e.g., system requirements, webcam, and microphone settings). - Resolve issues related to proctoring software, exam platforms, and authentication processes. - Monitor and track support requests in the ticketing system, ensuring all cases are documented...

  • Operations Intern

    2 weeks ago

    Remote, India keeK Marketing Full time ₹ 50,000 - ₹ 1,00,000 per year

    Job Title: Operations InternLocation: RemotePreference: Tier 1 & 2 collegesStipend: ₹5,000 - ₹10,000/month stipend3-Month Internship (with potential for full-time role)About keeK MarketingkeeK Marketing is a fast-growing, global marketing agency in UK helping brands from the UK and West Africa grow their digital footprint and ROI. We blend strategy,...

  • Sales and Marketing Intern

    44 minutes ago

    Remote, India 2 Seas Marketing Full time

    2 Seas Marketing specialises in providing comprehensive brand enhancement services. Our offerings include Social Media Management, Website Designing and Management, Performance Marketing, Search Engine Optimisation, and Lead Generation. We focus on empowering your brand's success through innovative online strategies. **Role Description** As a Sales Intern,...

  • Sales and Marketing Intern

    2 days ago

    Remote, India 2 Seas Marketing Full time ₹ 36,000 per year

    2 Seas Marketing specialises in providing comprehensive brand enhancement services. Our offerings include Social Media Management, Website Designing and Management, Performance Marketing, Search Engine Optimisation, and Lead Generation. We focus on empowering your brand's success through innovative online strategies.Role DescriptionAs a Sales Intern, your...

  • Technical Support Specialist

    2 weeks ago

    Remote, India Lifetrack Medical System Full time ₹ 12,00,000 - ₹ 14,40,000 per year

    Core ResponsibilitiesThe Technical Support Specialist, reporting to the company's Operations Manager shall perform the following functions:1. Support retention and strong promotion or advocacy among existing customers by:Providing timely customer support to drive seamless and high-advocacy customer experienceCoordinating issue resolution with other teams as...

Tier 2 Tecnical Support Intern

2 weeks ago

Remote, India myKaarma Full time

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people _love_ to use. If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service. **Role Description**: As a **Tier 2 Technical Support Engineer Intern**, you will play a key role in the Support Engineering Team at myKaarma, working to resolve complex customer issues and ensure platform reliability and product stability. You will be responsible for identifying the root causes of issues and recommending a workaround also collaborating closely with the Engineering and Product teams for solving higher priority issues to achieve quicker resolution and higher customer satisfaction. This role offers the chance to work with a talented team and develop expertise in coding and debugging abilities, deepen your expertise in automotive SaaS and technical support operations. **How to Stand Out**: - Here's a scenario to illustrate the innovative approach we value:_ - Q: _"_Our core product was originally designed 10 years ago and is being redesigned. What steps would you take to ensure a successful redesign?_" - We'd love to hear something like this _ A: “_I’d start by understanding what users struggle with the most — digging into support tickets, feedback, and how the product’s used day-to-day. Then I’d work with the product and engineering teams to make sure we’re fixing what really matters. I’d also suggest rolling changes out gradually, testing as we go, and using what we’ve learned from past issues to avoid repeat mistakes. That way, the redesign actually helps people and doesn’t just look new._” - This approach reflects your dedication to delivering innovative, customer-focused solutions that drive engagement and build loyalty._ **Key Responsibilities**: - Collaboration with the Engineering team for solving higher priority issues, understanding implementation of new features or architecture changes to better support corresponding tickets. - Collaboration with Product teams for higher priority issues as well as customer suggestions. - Contribute to building internal software. **Required Skills and Qualifications**: - Proficiency in writing and understanding SQL queries, ability to read and analyze code, strong debugging and problem-solving skills. - Strong understanding of any one object oriented language. - Quick learner and willing to dive into new technologies and contexts. **Nice to Have Skills & Qualifications** - Competency in writing code in Java. - Familiarity with SQL and NoSQL databases. - Exposure to microservices architecture, Spring Boot, and RESTful APIs. - Experience with debugging tools, Postman, and tools like Jira for ticket tracking.**Total Rewards at myKaarma** At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being: - ** Flexible Work Environment**: We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights. - ** Health and Wellness**: Comprehensive medical, life, and disability benefits. - ** Time Off**: Generous vacation time to recharge and balance life outside work. - ** In-Office Perks**: Work in an agile office space with perks like ping pong and foosball to unwind and connect and unlimited lunch, snacks or refreshments onsite. **The stipend for this role is INR 50K per month, reflecting our dedication to competitive industry compensation.** **Our Commitment to Inclusion** At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds. As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender ident