Front Desk
3 days ago
Job Description: Front Desk and Sales Staff - Music School
Position Overview: We are seeking a motivated and organized individual to join our team as Front Desk and Sales Staff at our music school. This role is essential in providing excellent customer service, managing administrative tasks, and driving student enrollment through effective communication with potential leads.
Key Responsibilities:
1. Lead Conversion & Sales:
Engage in conversations to understand the needs of prospective students and guide them towards enrolling in music classes.
Follow up with inquiries and provide detailed information about class schedules, teachers, and pricing.
Work closely with the marketing team to maintain and convert lead lists.
2. Front Desk Duties:
Greet and assist visitors, students, and parents with any questions or concerns they may have.
Ensure the reception area is welcoming, organized, and presentable.
3. Administrative Tasks:
Manage class schedules, student attendance, and bookings for lessons.
Update student records, including registration forms, payment information, and attendance logs.
Assist with collecting and processing payments, issuing receipts, and updating financial records.
Coordinate with instructors to ensure smooth operations of daily lessons and student inflow.
4. Student and Parent Communication:
Communicate any changes in schedules, special events, or closures to students and parents.
Respond promptly to queries from both current and prospective students or their guardians.
Assist in onboarding new students and helping them acclimate to the school's environment.
5. Operational Support:
Monitor the daily flow of students, ensuring classes start and end on time.
Support instructors with class setup, material preparation, and other administrative needs.
Assist with organizing and promoting events, such as student recitals, workshops, and open houses.
Qualifications:
High school diploma or equivalent; a college degree is a plus.
Previous experience in sales, customer service, or front desk roles is preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency with office software (e.g., MS Office, Google Workspace) and basic knowledge of booking systems or CRM software.
A passion for music and interest in arts education is an advantage.
Key Competencies:
Friendly, approachable, and customer-focused.
Ability to work independently and take initiative.
Strong time management and problem-solving skills.
Attention to detail in handling administrative tasks and data.
Work Hours:
Tuesday to Saturday 11 am to 8 pm
Sunday 11am to 5pm
Monday weekly off
Join our music school team and help inspire the next generation of musicians while ensuring a smooth and welcoming experience for students and families
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
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