Guest Service Agent

1 Oct 2025Business Unit: Pratap Mahal, Ajmer - IHCL SeleQtionsDepartment: Food & BeverageDescription:About IHCLIndian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through...

Seek to increase sales by effectively managing event inventory, achieved through regular reporting and efficient release of holds. - Alongside the Assistant Ticketing Manager and Ticketing Coordinator, act as a point of contact for the ticketing needs of all clients (internal stakeholders, external promoters, ticket agents, record labels etc.) to ensure we...

About Company : Our Client is a leading Indian multinational IT services and consulting firm. It provides digital transformation, cloud computing, data analytics, enterprise application integration, infrastructure management, and application development services. The company caters to over 700 clients across industries such as banking and financial services,...

We are looking for a Guest Relation Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...

**Experience Required: 1-2 Years** *Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. *Secure payment; activate/reissue room keys. *Ensure rates match market codes, document exceptions. *Verify/adjust billing for guests. *Communicate to appropriate staff when guests are waiting for an available room. *Advise...

Develop and implement strategies to achieve call center objectives, including customer satisfaction, service quality, cost efficiency, and performance targets.Lead, mentor, and motivate call center managers, team leaders. Required Candidate profilePlan workforce requirements and optimize staff scheduling to meet demand.Implement training and development...

JOB PROFILEThe Head / Lead of Administration will be the overall in-charge of the organization's offices, guest houses, campuses, and support services. This role requires a strong, proactive leader who can plan, execute, and supervise administrative functions at a strategic and operational level. The position demands high accountability, attention to detail,...

30 Aug 2025 **Business Unit**:Pratap Mahal, Ajmer - IHCL SeleQtions **Department**:Housekeeping **Description**: - About IHCL- Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to...

JOB SUMMARY Direct customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by company (called the Book of Relations - BoR). KEY RESPONSIBILITIES Service through relationship managementEstablishing and strengthening relationship with the allocated customer base.Ensure retention of...

Manage daily hotel operations, supervise staff, ensure guest satisfaction, handle complaints, maintain service standards, coordinate departments, monitor safety & security, and ensure smooth functioning during assigned shifts. Call Perks and benefitsFree Accommodation