Customer Relation Executive

1 week ago


Zirakpur, India Sushma Buildtech Limited Full time

**About Sushma Buildtech**

Sushma is an exceptional real estate developer, has earned a solid reputation for its supremacy in quality and deliverance traversing across Residential, Commercial and Retail sector. SUSHMA Group has put in a conscious effort to focus on delivering high standards of Quality and transparency in all its endeavors.

**Major Deliverables**
- **Handle Resident Complaints**: Receive and address calls from residents regarding various complaints related to plumbing, electricity, and other maintenance issues.
- **Record & Maintain Information**: Accurately document all details of the complaints, including resident information, issue descriptions, and any follow-up actions in an organized Excel spreadsheet.
- **Coordinate with Relevant Departments**: Process complaints and escalate them to the appropriate departments (plumbing, electrical, etc.) for timely resolution, ensuring all concerns are addressed efficiently.
- **Track and Monitor Resolution Progress**: Follow up with the concerned departments to ensure that the issues are resolved within a reasonable time frame and maintain clear communication with residents regarding the status of their complaints.

**Essential Attributes & Experience**
- 1 to 2 Years of experience in any Industry.
- Excellent Communication Skills and interpersonal skills.
- Professional Tone.
- Ability to remain calm under pressure.
- The patience and ability to understand conversation

Pay: ₹240,000.00 - ₹300,000.00 per year

Schedule:

- Day shift

Work Location: In person



  • Zirakpur, India NATURE ENZO CONSUMER LLP Full time

    We are seeking a passionate and customer-focused individual to join our team as a Customer Care Executive. You will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring a positive experience at every interaction. **Key Responsibilities** - Resolve customer complaints and issues effectively,...


  • Zirakpur, India Club Destinasia Private Limited Full time

    **Responsibilities and Duties** Job Responsibilities: - Building and maintaining profitable relationships with key customers. - Resolving customer complaints quickly and efficiently. - Meeting with managers in the organization to plan strategically. - Understanding key customer individual needs and addressing these. - Conducting business reviews using CRM...


  • Zirakpur, India Khushi Fire safety pvt ltd Full time

    **Job Summary**: We are seeking a dedicated and customer-focused Customer Care Executive to join our team. As the first point of contact for our customers, you will provide exceptional support, resolve queries, and ensure a positive experience. This role requires strong communication abilities, empathy, and a problem-solving...

  • Customer Executive

    2 weeks ago


    Zirakpur, India Socialchaat (Konasth Solutions Pvt Ltd) Full time

    **Customer Support Executive Responsibilities** - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Knowledge about customer relationship management systems. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Data entry and basic computer skills. - Excellent...


  • Zirakpur, India Business WebSoft Pvt. Ltd. Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal and...


  • Zirakpur, India Privy Solutions Pvt. Ltd. Full time

    **Privy Solutions Pvt. Ltd. **Company is hiring **Customer Care Executive **for Zirakpur, Punjab Location. **Job Profile**:Customer care Executive **Roles and Responsibilities**: - Identifying Customer needs and helping customers use specific features - Analyzing and reporting product malfunctions. **Job Types**: Full-time, Regular /...


  • Zirakpur, India Irenic International Education Services Full time

    All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. - Relaying extensive product information to customers. - Closing sales for the company. - Providing customers with clear instructions to resolve issues. - Rerouting customer calls to other departments when advanced...


  • Zirakpur, India ElQuench Private Limited Full time

    We’re looking for enthusiastic Customer Support Executives to handle inbound calls with excellent interpersonal skills to actively seek out and engage customer prospects. He/she will have to provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. Experience:...


  • Zirakpur, India AVA infotech Full time

    **Customer Relationship Manager Responsibilities**: - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Establish effective...


  • Zirakpur, India I4investor's Full time

    **Department**: Sales & Business Development **Reports To**: Sales Manager / Business Development Manager **Job Summary**: We are looking for a proactive and customer-focused **Customer Relationship Executive** to build and maintain strong client relationships, manage customer queries, and support business growth. The role requires excellent communication,...