Customer Care Agent

5 days ago

Chandivali Mumbai Maharashtra, India RIRIRA infotech PVT LTD Full time

Relaying extensive product information to customers.

Closing sales for the company.

Filing customer records, including contact information, purchases and billings.

Conducting surveys and writing reports based on customer feedback on products and services.

Providing customers with clear instructions to resolve issues.

Rerouting customer calls to other departments when advanced solutions are needed.

Managing orders and ensuring their prompt delivery.

Must speak fluent English have convincing skills, Must be customer-centric. Must be self motivated

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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