Hospital Receptionist

6 days ago

Chennai Tamil Nadu, India Rohaan Constructions Pvt Ltd Full time

**Key Responsibilities**:

- **Patient Reception & Registration**:

- Greet patients and visitors warmly upon arrival.
- Register patients, verify their information, and maintain accurate records in the hospital management system.
- **Scheduling Appointments**:

- Coordinate and schedule patient appointments efficiently.
- Inform patients of their appointment details and address any rescheduling or cancellations.
- **Communication & Coordination**:

- Answer incoming phone calls promptly, addressing inquiries or directing calls to the appropriate departments.
- Communicate effectively with medical staff regarding patient flow and schedules.
- **Administrative Duties**:

- Handle billing and payment processing for patients.
- Ensure the reception area is clean, organized, and welcoming.
- Maintain confidentiality of all patient information as per hospital policies and legal regulations.
- **Support Services**:

- Assist patients with completing forms and navigating hospital facilities.
- Provide updates to patients and families about wait times or procedures when required.
- **Education**:

- High school diploma or equivalent (required).
- Certification in medical administration or related field (preferred).
- **Experience**:

- Previous experience in a receptionist or customer service role, preferably in a healthcare setting (preferred).

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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