Telecaller

2 weeks ago

Ujjain, India RISHABH GROUP IND!A (RGI) Full time

**Duties And Responsibilities**

Telecallers discuss with potential customers to inform them of the company’s offerings and services. They ensure the prospects are aware of the brand along the journey and influence them to enter the sales funnel. Additionally, they engage with existing customers to collect data on the impacts of the company’s merchandise or services, which they subsequently relay to the relevant divisions to improve the user experience. A telecaller may also carry out the following tasks:

- Modifying sales pitches in response to customer demand.
- Acquiring and retaining contact information databases.
- Put forward suggestions in accordance with the requirements of the consumer.
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action.

**Qualifications and Skills**
- Bachelor’s degree or higher in any field.
- having 2-3 years of experiences in calling
- Effective verbal communication skills.
- Active listening and attention to detail abilities.
- Flexibility to adapt to changing scripts and strategies.
- Good understanding of the product or service they are selling.
- Effective time management skills.
- An optimistic and result-driven mindset.
- Spontaneous thinking abilities to resolve customer issues.
- Ability to multitask.
- Ability to work independently and take the initiative when necessary.
- Capable of representing the company professionally.

Pay: Up to ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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