Customer Support Executive

3 days ago

Kharar, India edutinker Full time

Responsibilities
- Responding to customer queries in a timely and accurate way,
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions

(for example, by testing different scenarios or impersonating users)
- Monitor customer complaints and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share it with our Product, Sales, and

Marketing teams.
- Assist in training Junior Customer Support Representatives.

Requirements and skills

** Strong working knowledge of the Microsoft Office Suite products**

**(MS Word and Excel etc.)**
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with school ERP domain
- Experience in using help desk software and remote support tools
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience while handling challenging situations

** Must have their Desktop or Laptop**

**Salary**: From ₹140,000.00 per month

Schedule:

- Day shift

**Speak with the employer**

+91 9419021170

  • Customer Support Executive

    2 weeks ago

    Kharar, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    **Responsibilities**: - Make outbound calls to potential customers. - Present products or services over the phone. - Follow up on leads and inquiries. - Maintain accurate records of calls and outcomes. - Meet daily or weekly call quotas. **Qualifications**: - Excellent communication and persuasion skills. - Comfortable with making cold calls. - Basic...

  • Customer Support Representative

    2 weeks ago

    Kharar, Punjab, India Airdesk solutions private limited Full time ₹ 1,56,000 - ₹ 1,92,000 per year

    Read before applyJob Opening: Telecalling Executives (Kharar, Punjab)We are hiring Telecalling Executives for our Kharar, Punjab location.Salary:Freshers: ₹13,000–₹14,000Experienced: ₹16,000Shift Timings:Male candidates: 4:30 PM – 1:00 AMFemale candidates: 1:30 PM – 10:00 PMRequirements: Good communication skillsLocation: Kharar, PunjabInterested...

  • Customer Support Executive

    2 weeks ago

    Chandigarh, Kharar, Mohali, India Stellen Infotech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Provide customer support for SaaS software via phone and email.Troubleshoot technical and product-related issues.Explain product features and usage clearly.Escalate bugs and complex problems to relevant teams.Maintain accurate CRM logs

  • Customer Support Executive(female)

    2 weeks ago

    Kharar, PB, IN NOVEL IT SERVICES Full time

    Overview We are seeking a dedicated and detail-oriented Customer Support Coordinator to join our team This role is essential in ensuring a high level of customer satisfaction through effective communication and support The ideal candidate will possess strong analytical skills be proficient in data entry and have excellent phone etiquette Multilingual...

  • Support Executive

    5 days ago

    Kharar, India NOVEL IT SERVICES Full time

    **Key Responsibilities**: - Provide assistance to the support and operations team in daily tasks. - Handle basic **system operations and data entry**. - Interact with customers and handle inquiries politely and efficiently. - Manage incoming and outgoing **calls** for customer support. - Support in **social media handling** and basic online tasks. - Assist...

  • Shop Salesperson

    5 days ago

    Kharar, India Fox Business Support Services Full time

    Jobs include take care of daily store activities. Help customer with purchase Rerack the products. Manage day to day shop activities Pay: ₹8,000.00 - ₹10,000.00 per month **Language**: - Hindi (preferred) - English (preferred) Work Location: In person

  • Senior Sales Executive

    2 weeks ago

    Kharar, Punjab, India Admire Logistics Full time ₹ 3,96,864 per year

    Sales Executive – E-commerce CompanyLocation: MohaliExperience: 2–5 YearsJob Type: Full-Time | On-SiteSalary: As per industry standardsAbout the Company:A fast-growing E-commerce company is looking for a smart, energetic, and customer-focused Sales Executive to join our expanding team. If you have great communication skills and enjoy interacting with...

  • Support Executive

    4 weeks ago

    Kharar, PB, IN NOVEL IT SERVICES Full time

    We are looking for a female Support Executive who can assist the team in day-to-day operations and provide support across different functions The candidate should be flexible hardworking and willing to take on multiple responsibilities including system handling customer interaction calling and basic social media management Key Responsibilities Provide...

  • Customer Support Representative

    2 weeks ago

    Kharar, PB, IN Airdesk solutions private limited Full time

    Read before apply Job Opening Telecalling Executives Kharar Punjab We are hiring Telecalling Executives for our Kharar Punjab location Salary Freshers 13 000- 14 000 Experienced 16 000 Shift Timings Male candidates 4 30 PM - 1 00 AM Female candidates 1 30 PM - 10 00 PM Requirements Good communication skills Location Kharar Punjab Interested candidates are...

  • Sales & Marketing Executive (Male)

    7 days ago

    Kharar, Punjab, India suthar enterprises Full time ₹ 4,20,000 per year

    Job description: Sales & Marketing Executive – Key Responsibilities & Sales Responsibilities(Candidate Should Have Your Own Bike)Generate new leads through networking, cold calling, and following up on inquiries.Identify and pursue sales opportunities in new and existing markets.Conduct client meetings, presentations, and product demos to promote...