Security Operations Expert

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you'll be part of**

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible. You will be part of an enthusiastic SIOC team supporting all Nokia Global customer security services.

**What you will learn and contribute to**

Are you passionate about solving problems?
As part of our team, you will:
Are you passionate about solving problems?
As part of our team, you will:

- Learn new security technology
- work with diverse customers and their security postures
- Telco security landscape

**Your skills and experience**

You have:

- Dispatch TT’s & schedule CR’s
- Ensures progress of all TT’s
- Monitor TT’s to ensure escalation requirements and followed up
- Ensure the TT system is updated at all handover points
- Ensure all CR’s are completed, including rescheduling
- Provide on-call support to L1/L2 team for escalated incidents.
- Review and approve change requests
- Periodic review of events and standard reports and provide an analysis report.
- Define and implement correlation rules.
- Customize processes during new customer on-boarding.
- Analyze unstructured threat intelligence reports and enhance correlation rules.
- Fine tune and add correlation rules as per customer environment changes and threat environment
- Provide guidance to L1 & L2 team for creation & update the SOP’s to handle the alerts for new & existing correlation rules in SIEM (Splunk)
- Analyze & present the reports
- Define Monitoring guidelines as per customer requirement.
- Create, update & manage the knowledgebase.
- Perform review & analysis with customer to help establish the lessons learnt, create & update new/existing processes & procedures to mature the SOC & SIEM services & support.

It would be nice if you also had:

- SLA Mgmt. & KPI Reporting System
- Motivation, self & others
- Reporting writing and statistical analysis
- SIEM Administration (Splunk etc.)
- Security Incident Management
- Security Event Analysis L2 Level
- Certified CEH, CISSP, GAAC, Security +
- Digital Forensic Knowledge
- Threat Intelligence
- Certified on any vulnerability management tool
- Documentation & SOC Operation

**What we offer**

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.