Customer Care Executive

Key duties and responsibilities - Resolving customer issues: Customer Care Executives are tasked with identifying and resolving customer problems or complaints in a timely and satisfactory manner. This may involve troubleshooting technical issues, processing returns or refunds, or escalating complex issues to higher levels of support. - Providing product or...

We are looking for a **Customer Care Executive** to join our team. As a Customer Care Executive, you will play a vital role in ensuring our customers receive outstanding service and support. You will be the first point of contact for our customers, addressing their inquiries, resolving issues, and creating a positive customer experience. - Resolve customer...

Fastest Growing Baby Care Brand in India need customer care executive for their Calicut **Salary**: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1...

**Roles and Responsibilities** - Handle returns, exchanges, and refunds. - Address product concerns and defects. - Escalate complex issues to senior teams or management. - Maintain accurate records of customer interactions Provide timely solutions and follow-up. **Required Qualification** E-commerce/ retail fashion - customer support experience required -...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Conducting customer satisfaction surveys to understand what areas of the company's services need improvements. - Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.- Dealing with customer issues and churning out an easy-to-follow solution. - Managing payment and delivery of customer...

conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution - dealing with customer issues and churning out an easy-to-follow solution - managing payment and delivery of customer...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance surveys with customers and...

Answering customer queries and dealing with complaints. Implementing strategies to test the various forms of marketing developed by your team. Liaising with other departments to create a CRM strategy that works across the board CALL THIS NUMBER +91-XXXXXXXXXX Schedule: - Day shift Ability to commute/relocate: - Calicut, Kerala: Reliably commute or...

**Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Kakkanchety, Calicut - 673635, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package...