Tour Executive

3 days ago

Park Street Kolkata West Bengal, India Holiday Hub Full time

**Key Responsibilities**:

- Plan, coordinate, and operate outbound group tours for Europe, USA, Canada, and CIS countries.
- Liaise with DMCs, airlines, hotels, and service providers to finalize itineraries and secure competitive group rates.
- Prepare costings, quotations, and tour proposals for sales teams and clients.
- Handle visa documentation coordination and assist clients with related requirements.
- Oversee the execution of group tours including pre-departure briefings, ticketing, and travel documentation.
- Coordinate with on-ground partners to ensure smooth delivery of services.
- Address client queries and resolve operational issues in real-time during tours.
- Maintain accurate records of bookings, vendor agreements, and tour feedback.
- Identify opportunities to improve tour experiences and operational efficiencies.
- Stay updated with travel trends, airline policies, visa regulations, and destination-specific developments.

**Requirements**:

- Minimum 3 years of experience in outbound group tour operations.
- Strong knowledge of Europe, USA, Canada, and CIS countries.
- Excellent negotiation and vendor management skills.
- Proficiency in itinerary planning, costing, and tour documentation.
- Good communication, problem-solving, and client servicing skills.
- Ability to multitask and manage multiple group departures simultaneously.
- Familiarity with travel software and tools (e.g., Amadeus, Galileo, or CRM systems) is a plus.

**Preferred Qualifications**:

- Graduate in Travel & Tourism, Hospitality, or a related field.
- Certification in IATA or tour operations will be an added advantage.
- Prior experience working with a travel agency or tour operator handling outbound groups.

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Schedule:

- Morning shift

Application Question(s):

- Are you from Kolkata?
- How many years of experience do you have in handling GITs?

Work Location: In person

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