Us/uk Travel Agents

2 weeks ago

Noida Sector Noida Uttar Pradesh, India ITMeerut Full time

**Full job description**

We are looking for highly motivated and experienced **Travel Sales Agents** specializing in the **US travel market**. This role involves **selling and assisting customers with flights, hotels, car rentals, train tickets, cruises, vacation packages, travel insurance, and other travel-related services**. The agent will also handle **booking modifications, cancellations, refunds, and customer inquiries** while maximizing revenue through **upselling and cross-selling travel products**.

**Key Responsibilities**:

- **Manage inbound and outbound sales inquiries** related to US domestic and international travel.
- Assist clients with **new flight, hotel, car rental, train, cruise, and holiday package bookings**.
- Provide **real-time travel support and assistance** for existing reservations, modifications, cancellations, and rebooking.
- **Upsell and cross-sell** premium services such as **seat upgrades, extra baggage, lounge access, and travel insurance**.
- Stay updated with **US airline policies (AA, Delta, United, Southwest, Amex etc.), hotel promotions, and travel regulations**.
- Handle **refund requests, travel disruptions, and emergency assistance** efficiently.
- Work with **Amadeus and online travel booking systems**.
- Meet and exceed **sales targets, conversion rates, and customer service KPIs**

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹80,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Night shift
- UK shift
- US shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

Work Location: In person

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