Technology and Innovation

**Riveron is looking for a skilled Salesforce CPQ Support Engineer** to join our IT/Business Systems team. In this role, you’ll play a critical part in supporting and enhancing our Salesforce Sales Cloud and CPQ environments. You will work cross-functionally to troubleshoot complex CPQ issues, implement scalable solutions, and optimize quote-to-cash processes that drive operational efficiency across the organization.

This is a great opportunity for someone who brings a blend of Salesforce administration, development, and CPQ expertise—and who thrives in a dynamic, fast-paced, and collaborative environment. If you're passionate about building reliable systems that empower sales and revenue operations, we’d love to meet you.

**Who You Are**:
- A highly skilled Salesforce professional with 5+ years of hands-on experience in Salesforce administration or development, including at least 3 years working specifically with Salesforce CPQ.
- Adept in supporting complex CPQ processes, including product configuration, pricing rules, quote generation, and discount logic.
- Proficient in Salesforce tools and technologies such as Apex, Lightning Web Components (LWC), SOQL/SOSL, Process Builder, and Flow.
- Experienced in managing Salesforce Sales Cloud environments and optimizing quote-to-cash workflows.
- Comfortable working in a fast-paced, cross-functional environment and collaborating with business stakeholders to identify and implement scalable solutions.
- Strong communicator and problem-solver with the ability to translate technical issues into clear business language.
- Certified Salesforce Administrator: additional Salesforce certifications such as CPQ Specialist, Advanced Administrator, or Platform Developer are highly valued.

**What You'll Do**:
- Provide Tier 1 & Tier 2 support for Salesforce CPQ and Sales Cloud environments, troubleshooting user issues and resolving complex CPQ-related problems.
- Oversee the setup and ongoing configuration of Salesforce CPQ including product bundles, pricing logic, approval workflows, and quote templates.
- Develop and debug Apex classes, triggers, LWC, validation rules, and automation tools like Flows and Process Builder to support business functionality.
- Manage system administration tasks including user roles, profiles, permission sets, and security controls.
- Create and maintain reports, dashboards, and analytics to enable data-driven decision-making.
- Collaborate with business and technical teams to gather requirements and implement efficient, scalable CPQ solutions aligned with company objectives.
- Support Salesforce integrations with third-party tools such as DocuSign, Conga Composer, and internal systems.
- Ensure compliance with internal controls and external regulations including SOX and GDPR.
- Develop end-user documentation and conduct training sessions to promote system adoption and user enablement.

**Preferred Qualifications**:
- Bachelor's degree in computer science, Information Systems, or related field.
- 5+ years of Salesforce experience, including 3+ years working directly with Salesforce CPQ.
- Deep understanding of Salesforce CPQ object model, price rules, quote templates, and quote-to-cash integrations.
- Experience working with tools such as Workbench, Data Loader, Jira, and/or ServiceNow.
- Familiarity with Salesforce Billing or Revenue Cloud is a strong plus.
- Salesforce CPQ Specialist, Advanced Administrator, or Platform Developer certification(s) preferred.
- Experience with compliance frameworks such as SOX and GDPR.
- Proven ability to identify process inefficiencies and drive automation across Sales and Service teams.

LI-SH1

yantra

**About Riveron**:
Riveron, a business advisory firm backed by Kohlberg & Company, has recently acquired Yantra.

At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office.

Check us out on social media:
LinkedIn Glassdoor Instagram Facebook
- Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law._

**Fraud Alert