Telecaller

**Outbound Calling**:Making calls to potential customers to introduce products or services, explain their benefits, and persuade them to make a purchase or schedule an appointment.
- **Inbound Call Handling**:Addressing customer inquiries, providing information, and resolving complaints or concerns related to the company's products or services.
- **Lead Generation and Sales**:Identifying and qualifying potential leads, nurturing them through follow-up calls, and ultimately converting them into sales or appointments for the sales team.
- **Customer Relationship Management**:Building rapport with customers, maintaining positive relationships, and ensuring customer satisfaction through effective communication and problem-solving.
- **Data Management**:Maintaining accurate records of customer interactions, updating customer information in the CRM system, and documenting sales activities.
- **Meeting Sales Targets**:Working towards individual and team sales goals by effectively promoting products and services and converting leads into sales.
- **Product Knowledge**:Staying informed about the company's products and services, including their features, benefits, and pricing, to effectively communicate with customers.

Essential Skills:

- **Communication Skills**: Excellent verbal communication, active listening, and interpersonal skills are crucial for engaging with customers effectively.
- **Persuasion and Sales Skills**: Ability to persuade customers, handle objections, and close sales deals.
- **Customer Handling Skills**: Patience, empathy, and the ability to handle customer complaints and concerns professionally.
- **Computer Skills**: Basic computer literacy for data entry, CRM usage, and other related tasks.
- **Time Management and Multitasking**: Ability to handle multiple calls efficiently and manage time effectively.

Pay: ₹8,896.59 - ₹23,316.72 per month

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person