
Telecaller Executive
4 days ago
We are seeking a highly skilled and compassionate telecaller executive. As a Telecaller Executive, you will be responsible for making outbound calls to patients, families, and healthcare providers to provide information, answer questions, and facilitate communication.
Key Responsibilities:
1. Make Outbound Calls: Make a high volume of outbound calls to patients, families, and healthcare providers to provide information, answer questions, and facilitate communication.
2. Provide Patient Support: Provide emotional support and empathy to patients and families, addressing their concerns and queries.
3. Schedule Appointments: Schedule appointments, procedures, and tests for patients, ensuring accurate and timely communication.
4. Answer Inquiries: Answer patient inquiries regarding hospital services and procedures.
5. Update Patient Records: Update patient records, ensuring accurate and up-to-date information.
6. Collaborate with Healthcare Teams: Collaborate with healthcare teams, including doctors and other hospital staff, to ensure seamless communication and patient care.
7. Maintain Confidentiality: Maintain patient confidentially.
**Requirements**:
1. Education: High school diploma or equivalent required; bachelor's degree preferred.
2. Experience: 1-2 years of experience in customer service, patient support, or a related field.
3. Communication Skills: Excellent communication, interpersonal, and problem-solving skills.
4. Compassion and Empathy: Ability to provide emotional support and empathy to patients and families.
5.Language Skills: Fluency in multiple languages.
Pay: ₹15,000.00 - ₹30,000.00 per month
Schedule: Day shift
Supplemental Pay: Performance bonus
Education: Higher Secondary(12th Pass) (preferred)
Work Location: In person
Speak with the employer**:63697 35078**
Pay: ₹15,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
Work Location: In person
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