Servicing Technician

2 days ago

Garia Kolkata West Bengal, India Montera Solutions Full time

**Job Title**: Service Technician
**Location**: On-site

**Job Type**: Full-time
**working hours**: 10.30pm - 6.30pm

**Key Responsibilities**:

- Provide technical assistance and support to the sales team during product demonstrations and customer engagements.
- Maintain positive relationships with customers through regular follow-ups and prompt service.
- Visit client locations for on-site troubleshooting, maintenance, and resolution of technical issues.
- Keep track of new machine installations and ensure proper documentation and follow-up.
- Collaborate with internal teams to relay field feedback and suggest product/service improvements.

**Requirements**:

- Must be **prompt, responsible**, and customer-oriented.
- Willingness to **develop a strong interest in the medical field** and its technical aspects.
- Ability to **learn and understand product-specific technical details**.
- Good **communication skills**—must be able to communicate clearly and professionally.
- **Language proficiency**: Basic knowledge of **English** and **fluency in Bengali** is required.
- Intermediate or higher level of **computer literacy**, including comfort with hardware/software troubleshooting.
- Proficiency in **MS Office (Word, Excel, PowerPoint, Outlook)**.
- Owning a **two-wheeler** is preferred for field visits, though not mandatory.

**Preferred Qualities**:

- A quick learner with a problem-solving attitude
- Ability to work independently as well as part of a team
- Prior experience in a technical or service-oriented role (especially in medical or healthcare devices) is an added advantage

Pay: ₹8,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Work Location: In person

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