E-commerce Executive- Claims

5 days ago


Mundka Delhi Delhi, India Modern Godaam by SPD 3PL Full time

**About the Role**:
We are seeking a highly motivated and detail-oriented individual to join our Claims Department as an Ecommerce Executive. In this role, you will be responsible for managing return orders & raising claims on marketplaces such as Amazon, Flipkart, Myntra, Snapdeal, Ajio etc.

**Key Responsibilities**:

- Investigate and raise claim/disputes for undelivered, damaged and used order received.
- Manage and maintain status of refund and rejected claims in an Excel file.
- Share weekly and monthly reports.
- Provide insights and recommendations to improve claim resolution processes.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Experience**:

- E-commerce: 1 year (required)
- total work: 1 year (preferred)

Work Location: In person



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