E-commerce Executive

5 hours ago

Hyderabad, India Ingenious Ideas Full time

**Job brief**:
We are looking for an E-Commerce Executive to contribute to the growth of business by enhancing the customer experience, executing customer order fulfilment and maintaining the technology and infrastructure. He/She is also responsible for performing data analysis to generate data-driven commercial insights and managing relationships with partners. The E-Commerce Executive works in a fast-paced, digitally-centric environment where he/she ensures seamless end-to-end integration of the E-Commerce business.The E-Commerce Executive is an energetic, collaborative and results-oriented self-starter. He/She is technology-savvy, structured and is able to operate well in a team under pressure.

**Responsibilities**:

- Should have proven knowledge of Handling E-Commerce accounts on Amazon, Flipkart, Jiomart Etc.
- Should have the knowledge Catalog management & Complete onboarding process.
- Coordinate order processing, delivery and returns of customer orders.
- Coordinate with cross-functional teams on execution of brand, marketing and e-commerce activities.
- Execute activities driven by data analytics.
- Implement customer retention and loyalty programmes.
- Implement e-commerce activities.
- Implement new business collaboration initiatives.
- Implement preventive and corrective measures of disaster recovery plan.
- Maintain business partnerships.
- Manage a diverse service environment.
- Manage operations for service excellence.
- Manage service quality and customer satisfaction.
- Monitor fulfilment of customers' orders via store pick or delivery service.
- Monitor sales, promotions, marketing and social media programmes, and activities over digital platforms.
- Prepare insights report on data mining outcome.
- Provide specialised knowledge and insights on the development of technology strategy and roadmap.
- Track and report business outcome of data-driven insights.

**Job Types**: Part-time, Regular / Permanent, Freelance
Contract length: 6 months
Part-time hours: 36 per week

**Salary**: ₹8,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Rotational shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

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