Customer Service Associate

2 weeks ago

Pune, India IGT Solutions Full time

**Job description**

Our Customer Service department is looking for a passionate individual to join us as a Customer Support Executive. In addition to this, you should possess good listening skills with the ability to complete the required tasks simultaneously.

**Job Role: -**

1. Ticket booking. cancelation, Flight delays
2. Solving queries related to Refund and baggage’s.
3. Informing customers related to the flights.

**Extra Benefits: -**
- Incentives
- Over Time (we pay the highest over time)
- Attendance Bonus
- Performance Bonus

**Shift Time & Week Off: -**
- 6 Days working **24*7** Rotational Shifts (Including Night Shifts)
- 1 Week off Rotational.

**Transport Facility: -**
- Pick-up or Drop facility available (One side transport available)
- Fully vaccinated

**Experience** - Fresher / 6 months experience preferred.

**Process**: Airlines

**Good Communication Skills**

**Employment Type**:Full-time

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

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