Voice Process Executive

4 days ago

Thane, India Tech mahindra pvt ltd Full time

Job description

Tech Mahindra is hiring for Voice process at Airoli Location

Designation - Customer Service Executive

Roles & Responsibility:
Handling customer queries via calls

Identify and assess customer's needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Key skills required:
Excellent English communications skills

Ability to listen and active problem-solving skills.

Good interpersonal skills

Education & Experience: Any Graduate Fresher or Experience (minimum 6 months on paper)

Languages: English, Hindi, Marathi / Kannada/Bengali/ Tamil/ Telugu

Working location: Tech Mahindra Ltd. Airoli, Reference: Priyanka HR

Work from office

**Shift Timing**:
8am
- 9pm any 9 hours for Male

8am - 8pm any 9hrs for Female

6 days working & one Rotational week off.

Age: 18-35 years

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹17,700.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Work Location: In person

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