
Dispatch Coordinator
2 days ago
**Job Title: Dispatch Coordinator**
**Job Summary**:
The Dispatch Coordinator is responsible for managing and coordinating the scheduling and dispatching of drivers, vehicles, or service personnel to ensure efficient and timely service delivery. This role involves communication with drivers, customers, and internal teams to optimize routes, monitor progress, and resolve any logístical challenges that arise.
**Key Responsibilities**:
Coordinate and schedule dispatch operations to ensure timely delivery of goods or services.
Monitor and track drivers, vehicles, or service personnel to optimize routing and efficiency.
Communicate with drivers and field personnel to provide necessary instructions and updates.
Respond to customer inquiries, address concerns, and provide real-time updates on service status.
Maintain accurate records of dispatch operations, including schedules, routes, and service logs.
Collaborate with other departments to align dispatch operations with business needs.
Troubleshoot and resolve any logístical issues, delays, or emergencies as they arise.
Ensure compliance with safety regulations, company policies, and industry standards.
Utilize dispatch software and GPS tracking systems to enhance operational efficiency.
Prepare reports and analyze data to improve dispatch performance and service quality.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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