Call Center Agent- Work From Home

6 days ago

Amritsar Punjab, India Inspire Full time

Smartphone**Job description**

As a call center operator, you’ll be at the frontline making outbound calls to customers. Helping rebooking their courses.

**What we can offer you**
- Flexible hybrid work environment working from home.
- 2 weeks of fully paid training with continued support and coaching leading to growth towards promotion opportunities

**Mandatory requirements**
- Good Command in English, fluent and able to assist customers
- Computer with good Wifi connection
- Smartphone

**What your new job involves**
- Manage outstanding accounts with clients
- Making and receiving high-volume outbound/inbound calls
- Helping customers to book their courses
- Start early, finish early shift starts 5 AM to 2 PM, working from home.
- Creating positive outcomes by negotiating.
- Problem solving and objection-handling

**Who you are**
The majority of our leaders once began in this same role
- Experience in a call centre, hospitality, tourism, retail, sales, or similar industries
- Excellent communication skills (both written and verbal)
- Persistence and resilience to have challenging conversations
- The ability to negotiate will be highly desirable
- Share a passion for results and a target driven environment
- A natural problem solver and solution provider
- Basic computer literacy skills
- A desire to learn and take on feedback

**Job Types**: Full-time, Part-time, Permanent, Temporary

**Salary**: From ₹8,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Work from home

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental pay types:

- Performance bonus

Work form Home

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Salary**: From ₹8,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: Hybrid remote in Amritsar, Punjab

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