Opration Executive

5 days ago

Baner Pune Maharashtra, India Demium Research Private Limited Full time

**Job Description: Operations Executive**

**Position Overview**: We are seeking a motivated and detail-oriented Operations Executive to join our team. This role is responsible for overseeing and optimizing day-to-day operational activities, ensuring efficient processes, and delivering excellent service to support the organization's objectives.

**Key Responsibilities**:

- **Operational Management**:

- Coordinate and manage daily operational activities to ensure smooth workflow and productivity.
- Monitor and improve operational processes to enhance efficiency and effectiveness.
- Assist in the development and implementation of operational policies and procedures.
- **Team Coordination**:

- Collaborate with different departments to align operational activities with organizational goals.
- Supervise and support operational staff, providing guidance and addressing any issues that arise.
- Facilitate communication and teamwork among team members to achieve operational objectives.
- **Customer Service**:

- Address customer inquiries, complaints, and feedback in a timely and professional manner.
- Ensure high standards of service delivery and customer satisfaction.
- **Data Analysis and Reporting**:

- Track and analyze key performance indicators (KPIs) and operational metrics.
- Prepare and present regular reports on operational performance and improvement initiatives.
- Use data insights to identify trends, issues, and opportunities for optimization.
- **Project Management**:

- Assist in planning and executing operational projects and initiatives.
- Monitor project progress, manage resources, and ensure timely completion.
- **Compliance and Quality Control**:

- Ensure adherence to company policies, industry regulations, and quality standards.
- Conduct regular audits and inspections to maintain operational quality and compliance.
- **Problem-Solving**:

- Identify and resolve operational issues and challenges in a proactive and effective manner.
- Develop and implement solutions to improve operational efficiency and effectiveness.

**Qualifications**:

- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Proven experience in an operations or administrative role, preferably in a similar industry.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.

**Experience**:

- total work: 1 year (required)

Work Location: In person

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