Customer Support Associate

4 days ago


Thane, India Cenus Consulting Full time

**Job Location** - Thane West, Maharashtra-400604

**Job Profile
- Customer Support Associate**

**Skills Required**:
Undergraduate & Graduate with relevant documents.

Good communication skills in English and Hindi.

**Salary :17-22k**

**Shift timings**: rotational shift

6 days working and 1 rotational week off.

**Responsibilities**:

- Assist Customers to resolve their queries, appropriately raise service requests and drive customer satisfaction
- To deliver service & resolution experience to all the customers
- Successfully resolve customer queries through CRM & Knowledge Base
- Document in detail all interactions with customers
- Effectively articulate information to customers
- Educate customers on products. Help customers to be successful
- Successfully performs against department scorecard metrics including Quality.
- Attitude
- Time Conscious
- Detail Orientation
- Flexible & Adaptability
- Patience
- Proactive

Behavioral Competencies
- Problem Solving
- Customer Focus
- Communication
- Learning Orientation
- Result Orientation

**Salary Offered: 22k**

**Job Location**: Thane West, Maharashtra-400604

**Feel free to contact us for any query-**

**Cenus Consulting**

**Ph.:

- +91-9111074483**

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹16,000.00 - ₹28,579.78 per month

**Benefits**:

- Flexible schedule

Schedule:

- Fixed shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91 9111074483



  • Thane, India ILAHiring Technologies Private Limited Full time

    Job Role - Customer Support Associate Thane Mumbai Openings - Day Shift/ Customer Feedback process Salary - Up to 21000 In hand Location - Thane, Mumbai Mode of Interview - Virtual Company will provide laptop Day Shift, Sunday fixed off **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹22,000.00 per month Schedule: - Day shift - Fixed...


  • Thane, India GrownowHR Full time

    **Job title : Customer Service Associate.** **Experience: HSC + 18 months of experience / Graduate + 9 months of experience** **Shift Timings*: Rotational Shifts.** **Working Days*: 5 days working / Rotational weekend Off.** **Transport facility: Home pick up and drop for night shifts only.** **Requirement*;** **- Excellent communication...


  • Thane, India Tanika Tech Jewels Pvt Ltd Full time

    more **Company** Tanika Tech Jewels Pvt Ltd is a Marketing Technology for Jewellery Businesses. It builds an automation ecosystem to make marketing, sales, communication and customer engagement easier and efficient to manage from a single dashboard through its brand ‘Jwero.ai’ support position. Technical support officers troubleshoot technical issues,...


  • Thane, India Bizaccenknnect Pvt. Ltd. Full time

    **Greeting of the day !!!** Please Find below the **JD **FYR. The process is pure **customer support** and **24*7 shift** + **5 days** working with **2 rotation off**. **Profile** - Customer support **Process** : Falcon ( VFQ ) **Qualification**: - Graduate if Fresher/ HSC only for Experience **Experience**: - Fresher - 6 months Experience into...


  • Thane, India scymes services pvt limited Full time

    Prolific verbal & written communication skills to support customers with ease. - Efficiency to offer relevant and satisfactory solutions to the customers. - Efficiently taking note of queries and requests. - Maintenance of logs for customer interactions, transactions, and comments. - Suggest effective and prompt solutions. - Protecting brand image and...


  • Thane, India DirectusHR Services Full time

    As discussed please find below the job description attached, kindly share your _**updated resume**_ _along with the below information:_ - **About Company**_ - **Vqualify**_ - At Vqualify, we simplify vehicle financing in India. Our platform connects you with the best rates and flexible terms for cars, scooters, motorcycles, and commercial vehicles....


  • Wagle Estate, Thane, Maharashtra, India Cityflo Full time

    **About Cityflo -** Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules — where they can read their book, watch Netflix, nap or...


  • Thane, India Siyana InfoSolution Full time

    Attending training sessions to grow knowledge of products and to develop customer service skills. - Processing and logging incoming calls into the CRM system. - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. - Contacting customers to give them accurate feedback on the progress of their inquiries. -...


  • Thane, India Cellbell Full time

    Thane, Maharashtra Work Type: Full Time **Primary Deliverables over Job**: - Handle Customer's Inbound And Outbound Calls. - Solving Queries, Telling Them About Products / Offers / Services. **About Company**: Cellbell.in is the rising store getting gaming chairs and office chairs. Fortunately, it's products are also trending as Bestseller brand over...


  • Thane, India TECHNOBOTS INFOTECH PRIVATE LIMITED Full time

    About Us: Founded in June 2004, the cogent family had a humble beginning from a small rented space. Driven by the vision to be India's most trusted and admired outsourced services provider, the tradition of continuously striving to think inventively and do original work continues, multiple offices later. Currently Cogent serves more than 20 million customer...