Looking Male Logistics Coordinator Customer Care in Madhavaram

2 weeks ago


Chennai Tamil Nadu, India Pink FitnessOne private limited Full time

We are looking male Logistics Coordinator in our Warehouse location

Qualification: Any Graduate

Exp: 3 to 6 yrs of experience in logistics

Location: Madhavaram, Chennai

Timings: 10. 00 am to 6.30 pm

Job description:

- Monitor and process customer orders.
- Ensure timely dispatch and delivery of goods.
- Coordinate with warehouses and delivery teams.
- Track shipments and resolve any delivery issues or delays.
- Maintain accurate records of shipments, receipts, and inventory.
- Prepare shipping documents like invoices, packing lists, and delivery notes.
- Provide order status updates, delivery ETA, and address queries or complaints.
- Investigate and resolve delivery delays, damaged products, or mis-shipments.
- Process returns or exchanges as needed.
- Conduct follow-up calls to ensure customer satisfaction.
- Collect customer feedback to improve services
- Update customer records in CRM systems.
- Log interactions and issue resolutions for future reference.

Regards,

Mageshwari

Sr.HR Executive

8939822585

Pay: ₹15,000.00 - ₹23,000.00 per month

Work Location: In person


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