Systems Administration

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

As Mainframe Storage Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.

You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges - in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have

This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

**Who You Are**

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Experience
- At least 7 years’ experience in IT industry as Mainframe Storage Specialist.
- Storage box data migration (DASD to DASD and Tape to tape) and Storage replication
- Analyze and research options for collaborates with exiting external systems.
- Root Cause Analysis preparation and meeting Service level agreement for submission
- Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required.
- Initialize / add new DASD volumes and Add new tape volumes. Perform the space management activities such as VTOC resizing, Defrag, Compress/Reclaim/Release/Cleaning of datasets
- Manage and Define SMS rules and ACS routines along with reorganization of storage dataset (RMM/HSM CDS & Catalog file)
- Disaster recovery planning and performing the recovery test (Tape recovery / DASD Replication / Tape Replication) and Managing the Copy services / GDPS
- Problem determination and resolution within expected time frame
- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
- Lead daily Operations meetings provided there are no P1 incidents running.
- Aid with identifying problem management trends

Preferred Skills and Experience
- Bachelor’s degree in computer science, Information Technology or a related field.
- Proven experience as an IBM DataPower Administrator with expertise in managing and configuring DataPower appliances.
- Experience in Storage box data migration (DASD to DASD and Tape to tape) and Storage replication.
- Excellent troubleshooting and problem-solving skills, with the ability to analyze complex issues in a timely manner.
- Strong communication and collaboration skills to work effectively with cross
- functional teams.
- US