Customer Success Associate- Blusmart
1 day ago
**Job Description: Customer Success Associate at BluSmart**
**Location**: Gurugram, Haryana
**Work Mode**: Work from Office
**Process**: Domestic process
**Shift**: 24/7, Rotational Shift (6 days working, 1 weekly off)
**Salary**:
- Chat Process: ₹23,000 Per Month
- Voice Process: ₹24,000 Per Month
**Skillset Requirements**:
- Excellent verbal and written communication skills in English and Hindi.
- Strong interpersonal skills to handle customer interactions efficiently.
**Roles and Responsibilities**:
- Manage customer queries via chat or voice process.
- Address concerns, provide solutions, and ensure customer satisfaction.
- Respond to inquiries promptly and professionally.
- Collaborate with internal teams to resolve complex issues.
**Interview Process**:
- HR Round
- Operations Round
- Joining Formalities
- Onboarding
**Other Details**:
- **Cab Facility**: No
- **Interview Mode**: In-person
Pay: Up to ₹288,000.00 per year
Schedule:
- Rotational shift
Work Location: In person
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