Shift Incharge(Sort Center)

2 weeks ago

Manesar, India Ethics Group Of Companies Full time

**Location**: Manesar (Haryana)
**Designation**: Shift Incharge (Sortation Center)
**Industry**: E-commerce / Logistics
- Manage and supervise end-to-end sortation operations during the assigned shift.
- Ensure timely and accurate sorting of shipments according to defined routes and destinations.
- Monitor return shipments and coordinate for quick processing to avoid delays.
- Enforce zero tolerance for shipment variances, damages, and losses during the shift.
- Coordinate manpower allocation and shift scheduling based on volume and priorities.
- Monitor real-time productivity and ensure team members follow SOPs and quality standards.
- Resolve operational issues promptly and escalate to the Operations Manager when required.
- Conduct shift-level briefings and debriefings for staff.
- Ensure shift-wise housekeeping, safety compliance, and process discipline.
- Assist in variance investigation and initiate corrective actions within the shift.
- Coordinate with security and surveillance teams for loss prevention.
- Maintain shift-wise MIS reports including TAT, damages, variances, returns, and manpower productivity.
- Handover proper shift reports and operational updates to the next shift incharge / Manager.

**Educational Qualifications**:

- Graduation (preferred) or equivalent.

**Experience & Skill Required**:

- 3-5 years in E-commerce / Courier / Logistics operations.
- Minimum 1 year of experience in supervising sortation / warehouse shift operations.
- Strong team handling and shift management skills.
- Ability to make quick decisions in a fast-paced environment.
- Knowledge of operational KPIs and shift-level reporting.
- Problem-solving and conflict resolution skills.
- Good communication and coordination abilities.
- Basic MS Excel skills for shift data reporting.
- Willingness to work in rotational shifts, including nights.
- Experience in sortation center / warehouse shift management.
- Understanding of scanning systems, return management, and shipment flow.

**Salary**: As per industry standards.

**Job Types**: Full-time, Permanent

Pay: ₹32,000.00 - ₹41,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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