Voice Process Executive

12 hours ago


Gurugram Haryana, India Career Crox Full time

**Job Title: Voice Process Executive**

**Client: Samsung**

**Location: Sector 18, Gurgaon**

**Experience: Fresher to 6 months**

**Qualifications**:

- **Graduate mandatory**:

- **Excellent proficiency in English (both spoken and written)**

**Roles & Responsibilities**:

- Handle inbound customer calls regarding Samsung products and services.
- Provide accurate information and resolve customer queries.
- Maintain professionalism and ensure high levels of customer satisfaction during calls.
- Document customer interactions and update records.
- Promote relevant Samsung products and services.

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Application Question(s):

- How many years of experience do you have in Domestic or International Calling ?
- Your Current Salary and Expected Salary ?

**Language**:

- Fluent English ? (preferred)

**Location**:

- Gurgaon, Haryana (preferred)

Work Location: In person


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