Mainframe Z/os System Administrator

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

There’s never a typical day as a Mainframe System zOS-ISV Products Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

**Who You Are**

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

**Required Technical and Professional Expertise**:

- Minimum 5+ years of experience in z/OS System Administration environment with work management, user management, journal management and performance management

- Act as support and domain expert for z/OS operating system and system components; provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software

- Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis

- Analyse performance issues while providing technical consultation and inquiries from the other IT technical teams

- Support for new product installation and evaluation as needed

- Participate in Disaster Recovery planning and tests as scheduled

- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems

- Lead daily Operations meetings provided there are no P1 incidents running

- Aid with identifying problem management trends

- Validated knowledge in the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products

- Proven experience in providing support for ISV products.

- Ability to Recognize complex problems related to functional objectives. Analyze situations and implement solutions, or develop new system elements, procedures or processes and demonstrated ability on BRMS, Tape management, ATL/VTL for Tape Libraries

- Can act as the technical lead on internal team projects or participate on project teams that impact the z/OS platform

- Preferred Technical and Professional Experience:

- Bachelor’s degree in computer science or a related field.

- SME for MF ZOS system programming problem determination.

- Technical guidance to the team.

- Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.

- Excellent troubleshooting and customer service skills.

- Troubleshoot Infrastructure and Application issues related to ZOS.

**Preferred Technical and Professional Experience**

- SME in MF ZOS system programming problem determination.

- Technical guidance and support for high availability and disaster recovery enhancements.

- Evaluate and recommend software changes to meet organisational needs.

- Infrastructure/Application issue resolution for ZOS.

**Being You**

Diversity is a whole lot more than what we look like or where we