Customer Care

5 days ago

Kochi, India Flyworld Travel and Tourism Pvt ltd. Full time

Role: CUSTOMER CARE (Female) - Travel and Tourism
Experience Required : 1 - 3 year
Notice Period: Immediate - 15 Days
Job type: Permanent
Location: Kochi

**DAILY AND WEEKLY RESPONSIBILITIES**:

- Plan and sell transportations, accommodations, insurances and other travel services.
- Cooperate with client to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations.
- Book transportation, make hotel reservations and collect payments.
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
- Deal with occurring travel problems, complaints or refunds.

**SKILLS AND QUALIFICATIONS REQUIRED**:

- Degree in Hospitality, Travel, Tourism, Business or relevant field.
- Minimum one years experience in concerned field.
- Sound knowledge of domestic and international travel trends.
- Ability to interact, communicate and negotiate effectively.
- Fluency in English, Strong sales skills and commercial awareness.

**Salary**: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Morning shift

**Experience**:

- Travel and Tourism: 1 year (required)
- Customer Care: 1 year (required)

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX

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