Telesales Executive
2 weeks ago
**Position**: Tele-caller (Ed-Tech) / Tele-sales
**Location**: Hyderabad (Work from Office)
**Experience**: 2 years
**Salary Range**: ₹ 2.5 LPA + Incentives based on performance
**Job Type**: Full-time
**Language Proficiency**: Excellent speaking skills in **English** and **Telugu** (mandatory)
**Pre-requisite**: Laptop
**Role Overview**:
As a **Tele-caller** at **NNIIT**, you will be a vital part of our outreach team, responsible for engaging potential clients, nurturing leads, and supporting our sales pipeline. Your primary role will be to make high-volume calls to prospective clients, introduce them to our offerings, and assist in converting cold leads into warm prospects. This role is perfect for energetic and motivated individuals with strong communication skills and a passion for driving growth in the education technology sector.
**Responsibilities**:
- **Daily Calling Targets**: Make 400-450 calls daily to prospective clients across the K9 and K12 - JEE, NEET education segments.
- **Lead Nurturing**: Identify client needs, provide relevant information, and nurture leads from initial contact to warm stage.
- **Client Engagement**: Build rapport with clients by addressing inquiries, overcoming objections, and guiding them toward appropriate solutions.
- **Follow-ups**: Schedule and perform follow-up calls to ensure sustained client engagement and progress in the sales funnel.
- **CRM Management**: Accurately log interactions, update client data, and manage leads within the CRM system.
- **Collaboration**: Coordinate with the Inside Sales team to transfer warm leads and support the closure process.
- **Performance Metrics**: Work towards individual and team targets, ensuring timely and quality outreach.
**Requirements**:
- **Education**: Bachelor’s degree in any field (preferred but not mandatory).
- **Experience**: 0-2 years in tele-calling, customer support, or sales roles (experience in Ed-tech is an added advantage).
- **Communication Skills**: Strong verbal communication in English and Telugu, with an ability to connect with diverse client groups.
- **Soft Skills**: High level of patience, active listening, and persuasion.
- **Tools Knowledge**: Familiarity with CRM software and Microsoft Office is a plus.
- **Target-Driven**: Ability to meet and exceed daily calling and engagement goals.
**Why Join NNIIT?**
- Be part of a rapidly growing Ed-tech company with an opportunity to impact the future of education.
- Competitive salary and performance-based incentives.
- Continuous professional growth in a supportive and collaborative work environment.
- Opportunity to learn and work with a dynamic team shaping the K9 and K12 education landscape.
**About Us**:
**Join us and be a part of transforming the education system, one call at a time**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Do you have laptop?
- Are you an immediate joiner?
**Experience**:
- telesales: 1 year (preferred)
**Language**:
- Telugu (required)
- English (required)
Work Location: In person
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