Tele Caller Executive

1 week ago

Thrissur Kerala, India Deutsche Consulting Full time

**Job Summary**:
**Key Responsibilities**:

- Answer and resolve refund-related calls and inquiries
- Process refund requests and provide status updates to clients
- Handle inbound and outbound calls with professionalism and efficiency
- Ensure accurate and timely documentation of client interactions

**Qualifications**:

- Previous experience in customer support, call center, or related roles
- Excellent communication skills (verbal and written)
- Strong problem-solving abilities
- Ability to work in a fast-paced environment

**Preferred Skills**:

- Familiarity with refund processes and handling sensitive customer issues

**Experience**:

- Customer support: 1 year (required)
- refund handling: 1 year (required)

**Language**:

- English (required)
- Tamil (required)

Work Location: In person

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