Customer Service

2 weeks ago

Chennai, India NatWest Markets Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Customer Service & Operations Associate
- In this customer centric role, we’ll look to you as the first point of contact to provide outstanding service to our customers
- Joining our Reconciliation & Investigations team, you’ll be helping the bank to achieve it’s goals by dealing with all customer queries through to completion
- Hone your organisational and problem-solving skills, in an environment where we’re dedicated to your professional development
- This role is available at associate level

**What you'll do**:
As a Customer Service & Operations Associate in Reconciliation & Investigations, you’ll be providing a proactive service to make sure our customers meet all of their financial arrangements. You’ll educate them in the different ways they can bank with us, supporting them in choosing the right service options for their personal needs. In addition, we’ll look to you to support the financial planning business through the production of accurate management information and accounts.

You’ll also be:

- Taking responsibility for the administration and reconciliation of sales figures for all deposit trackers and for the maturity process of deposit trackers, including all reporting and communication to the relevant departments
- Making sure that early encashment and deceased cases are processed accurately
- Making sure that all client letters are issued with relevant guidelines and in-line with the terms and conditions of the tracker bonds
- Dealing with requests relating to tracker bonds and making sure that these are completed in a timely manner and within internal and regulatory guidelines

**The skills you'll need**:
To be successful in this role, you’ll need experience of working in the financial services industry, coupled with good planning and organisational skills and the ability to deliver to deadlines. We’ll also expect you to have the ability to work well as part of a team.

You’ll also need:

- Experience in providing a dedicated support to a regulated sales team
- Good numerical skills, excellent problem-solving skills and the ability to maintain high levels of attention to detail
- Good knowledge of Microsoft Office, especially Excel
- An understanding of regulatory requirements and procedures, and technical knowledge of relevant products
- Knowledge of regulation and compliance, such as data protection, money laundering and financial services authority regulations
- Detailed knowledge of the financial services product range

  • Customer Service Officer

    2 weeks ago

    Chennai, India Galaxy credit service Full time

    Key responsibilities: - Monitoring each trip to make sure it is arriving on time and if there is delay send notifications - Working on making sure all trips are having the tracking link updated and sending notifications to customers for tracking the bus - Handling sending notifications to customers - Help with generating tracking links - Working on...

  • Customer Care

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 84,000 - ₹ 1,80,000 per year

    Company: ICCS (TNCM)Job Type: Full-timeSalary Package:- CTC: 13,300- Take-home salary: 11,300Shift Timings:- 10:00 AM to 6:00 PM- 2:00 PM to 10:00 PM (flexible shifts)Qualification:- Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support Executive, you will be responsible for handling...

  • Customer support

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Customer support

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 18,000 per year

    *Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...

  • Customer support executive

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,33,000 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

  • Airport/airline Jobs Ground Staff Customer Service

    4 days ago

    Chennai, Tamil Nadu, India Millennium Global Service Full time

    Position Airport Airline Jobs Ground Staff Customer Service and Ticket Counter is a leading provider of airport and airline services in Chennai Airport India We are committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for our passengers We are currently seeking motivated individuals to join our team as...

  • Customer Service Executive

    2 weeks ago

    Chennai, India Simho Hr Service Full time

    **Hiring for KANADA Voice process** **Qualification : 12th, Any degree** **Salary Range - 16000 CTC** **Location - Mount road** **Looking for Fresher, Immediate joiner,** **Dayshift, Work from office** **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹14,000.00 - ₹15,000.00 per month Schedule: - Day shift - Fixed shift - Morning...

  • Customer Service

    1 day ago

    Chennai, Tamil Nadu, India Savvy Search Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Service & Renewals ExecutiveLocation: Chennai About the Employer: A reputed and growing organization in the customer service industry, known for its employee-centric culture and career growth opportunities.Role Overview: Were hiring dynamic Customer Service & Renewals Executives to handle customer queries, upselling, and renewal...

  • Customer Service

    7 days ago

    Chennai, India Adityaram Properties Private Limited Full time

    Understanding the products and services offered by the company. - Setting a sales target and developing a marketing strategy for the same. - Calling existing and potential customers to update them about the recent launches. - Updating the database with all the customer's information. - Ensuring the customers are satisfied by the services provided to them. -...

  • Customer Service

    2 weeks ago

    Chennai, Tamil Nadu, India SHAL Group - SEA HAWK LINES Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title:Executive – Customer Service & PricingExperience:3–4 yearsLocation:ChennaiIndustry:Liner / ShippingJob Summary:We are seeking a motivated professional with 3–4 years' experience inCustomer Service & Pricingfor a Liner company. The role involves handling customer coordination, managing bookings, and supporting pricing activities to ensure...