Collections Process Associate

2 weeks ago

Chennai, India GLOINNT Full time

Role: Collections Process Associate

Experience: 0 - 2 Years

Location: Chennai (WFO)

Notice Period: Immediate/15 Days

Qualification:

- Good Communication skills
- Minimum English at CEFR Grade A2 (elementary)/B1 (intermediate) or equivalent
- Demonstrates a willingness to certify in given technologies
- Started certifying in technologies relevant to role.

Desired Skills:

- Responsible for chasing outstanding invoices from customers of our clients.
- Play a vital role in the cash-flow of our client ensuring credit given to customers is monitored and controlled effectively
- Contact overdue customers and chases for payment in accordance with rules set by the engagement
- Issue and monitor automatic and manual reminders to customers
- Document customer interactions into system
- Maintain a ledger as part of the credit team
- Performs basic reconciliations
- Follow control and compliance regulations
- Maintain accurate and up to date customer details and account records
- Proactively collect and escalate overdue accounts and ensures customer payment to terms
- Build and maintain strong relationships with external customers
- Proficient Negotiation skills
- Able to communicate with key stakeholders across different levels in a manner that leads to desired outcomes
- Identify simple ideas that add value to day-to-day operations or tasks and makes improvements to process within own area of remit
- Be familiar with standard analysis tools/techniques
- Understand KPI measures and their basic impact on profitability

**Salary**: ₹9,866.27 - ₹24,734.22 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Collections Process Associate: 1 year (preferred)
- DGEM: 1 year (preferred)
- CEFR: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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