Tele Collection Executive

1 week ago

Wadala Mumbai Maharashtra, India Sync Technologies Full time

Officer-Collections / Recoveries
- Contacting delinquent / pre-delinquent account holder using pre-defined scripts informing them about the overdue status & obtaining promise to pay.
- Answering queries about products or the company
- Asking questions to understand customer's issues / reason to default
- Enter and update customer information & response in the collections CRM
- Follow all call quality parameters
- Go the “extra mile” to achieve / excel assigned targets
- Meet Agent Productivity & Efficiency benchmarks on a continuous / real-time basis.

Pay: ₹16,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

License/Certification:

- DRA certification (required)

Work Location: In person

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