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Telephone and Intercom Technician
2 weeks ago
**Job Title**: Telephone and Intercom Technician
**Job Summary**:
The Telephone and Intercom Technician is responsible for installing, maintaining, troubleshooting, and repairing telecommunication systems, including telephone lines, intercom systems, and related hardware. This role requires expertise in electrical systems, communication devices, and the ability to diagnose and resolve issues efficiently to ensure smooth communication for clients or businesses.
**Key Responsibilities**:
- **Installation**:
- Install and configure telephone systems (landline and VoIP) and intercom systems in residential, commercial, and industrial settings.
- Set up wiring, connectors, outlets, and system components according to manufacturer guidelines and client specifications.
- Test and verify systems for functionality, ensuring proper connection and quality of sound.
- **Maintenance and Repairs**:
- Perform routine maintenance on telecommunication and intercom equipment to ensure optimal performance.
- Diagnose issues with telephone and intercom systems and perform necessary repairs or replacements of faulty equipment, wiring, and components.
- Ensure that systems are updated with the latest software and firmware for optimal performance.
- **Troubleshooting**:
- Use diagnostic tools and methods to identify issues such as connectivity problems, hardware malfunctions, or communication quality issues.
- Troubleshoot both hardware and software problems to minimize downtime for clients.
- Provide remote troubleshooting support when needed for clients.
- **System Upgrades and Modifications**:
- Upgrade existing telephone and intercom systems to newer technologies, including IP-based communication systems, when necessary.
- **Client Interaction**:
- Work closely with clients to understand their specific needs and provide customized solutions.
- Offer technical support and user training to help clients fully utilize their telecommunication systems.
- Provide recommendations for system improvements, including cost-effective options for upgrading or expanding existing systems.
- **Compliance and Safety**:
- Ensure all installations and repairs are compliant with local building codes, safety regulations, and industry standards.
- Follow all safety protocols when working with electrical systems and telecommunications equipment.
- Maintain proper documentation for all installations, maintenance, and repairs for future reference.
- **Inventory Management**:
- Manage inventory of tools, parts, and supplies needed for installations and repairs.
- Order and maintain necessary stock for quick and efficient service delivery.
**Skills and Qualifications**:
- **Technical Skills**:
- Strong knowledge of telecommunication systems, including traditional analog phones, digital phones, VoIP systems, and intercom systems.
- Familiarity with installation and maintenance of wired and wireless systems.
- Experience with electrical wiring and understanding of networking basics (IP configurations, routers, and switches).
- Proficiency with diagnostic tools and equipment for troubleshooting.
- **Problem-Solving**:
- Strong analytical and troubleshooting skills to quickly identify and resolve issues.
- Ability to think critically and make effective decisions under pressure.
- **Communication Skills**:
- Excellent verbal and written communication skills for client interactions and reporting.
- Ability to explain technical issues in layman’s terms.
- **Physical Requirements**:
- Ability to work in confined spaces, at heights, and in various environmental conditions.
- Capable of lifting and handling heavy equipment or materials as necessary.
**Education and Experience**:
- **Education**:
- High school diploma or equivalent required.
- Technical certification in telecommunications, electronics, or a related field is preferred (e.g., CompTIA Network+, Certified Telecom Technician).
- **Experience**:
- Previous experience (2+ years) in telecommunication, electrical systems, or intercom installation and maintenance is preferred.
- Experience with VoIP systems, structured cabling, and fiber optics is a plus.
- **Licensing/Certification**:
- Some regions may require specific licenses or certifications for handling electrical systems and installations.
- Valid driver's license may be required for travel to job sites.
**Work Environment**:
- Work may be performed in various settings including residential homes, office buildings, industrial locations, and outdoor environments.
- May require after-hours or weekend work for emergency repairs or installations.
**Benefits**:
Accommodation provided.
Pay: From ₹25,000.00 per month
**Experience**:
- Telecom System: 2 years (preferred)
- total work: 2 years (preferred)
Work Location: In person
Application Deadline: 10/01/2025