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Customer Relationship Officer

2 weeks ago

Twentyfour Parganas District West Bengal, India IDEAS ENGINEERING WORKS Full time

**IDEAS ENGINEERING WORKS (WTP), A leading water and solar project manufacturing company at Sonarpur, Kolkata
- 700150**

**About Company**: We are proud to introduce ourselves as a leading manufacturing and consulting organization of Mineral Water Treatment Plant Manufacturer, Packaged Drinking Water Plant, RO Plant Manufacturer, ETP & STP Plant Manufacturer, Waste Water Treatment Plant, Iron & Arsenic Removal Plant Manufacturer.

**Company Type** : MANUFACTURER OF ALL TYPES OF WATER AND SOLAR RELATED PLANT S & MACHINERY AND PROJECTS.

NAME OF POSTS **:Customer Relationship Officer**

**Job Profile**:
**Make outbound and inbounds calls**: Contact potential customers to promote products or services.

**Answer customer inquiries**: Handle incoming calls and address customer inquiries or complaints.

**Provide product information**: Explain product features, benefits, and pricing to interested customers.

**Maintain records**: Keep accurate records of customer interactions in the database.

**Follow up with customers**: Follow up with customers to provide new products or services.

**Document feedback**: Document customer feedback for follow-up actions.

**Attend team meetings**: Attend regular team meetings to clarify progress and performance-related expectations.

**Responsibility**: Calling, Promotion, Client communication, Lead generation.

**Skills**: Good communication skill, Client handling, Smart and confident.

Experience **:minimum working experience 6 months to 1 year.**

E.Q **:Graduation** (Any field). **HIGHLY EDUCATED CANDIDATES PLEASE DO NOT APPLY.**

**Gender**: Female (preferred), Male is also eligible.

Salary **:10k to 15k in hand (as per experience) +Lucrative Performance bonus+ incentive.**_**FACILITIES**:_ **SALARY + P.F+ ESI+ INSURANCE+ YEARLY PERFORMANCE BONUS+ INCREMENT (2 TO 15% EVERY YEAR ACCORDING TO PERFORMANCE).**
- INTERVIEW VENUE: IDEAS ENGINEERING WORKS, 68, H.C SARANI SONARPUR KOLKATA 700150. NEAR NANDA DEVI BAJAJ BIKE SHOWROOM (1 MINT WALKING DISTANCE FROM SONARPUR RAILWAY STATION )._

**Language : Bengali and Hindi is must, English(optional).**

**Job Types**: Full-time, Permanent

**Benefits**:

- Food provided
- Health insurance

CONTACT DETAILS : 7003342496 (HR), Contact time: 11 am to 6pm

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person