Customer Relationship Officer

2 weeks ago


Twentyfour Parganas District West Bengal, India IDEAS ENGINEERING WORKS Full time

**IDEAS ENGINEERING WORKS (WTP), A leading water and solar project manufacturing company at Sonarpur, Kolkata
- 700150**

**About Company**: We are proud to introduce ourselves as a leading manufacturing and consulting organization of Mineral Water Treatment Plant Manufacturer, Packaged Drinking Water Plant, RO Plant Manufacturer, ETP & STP Plant Manufacturer, Waste Water Treatment Plant, Iron & Arsenic Removal Plant Manufacturer.

**Company Type** : MANUFACTURER OF ALL TYPES OF WATER AND SOLAR RELATED PLANT S & MACHINERY AND PROJECTS.

NAME OF POSTS **:Customer Relationship Officer**

**Job Profile**:
**Make outbound and inbounds calls**: Contact potential customers to promote products or services.

**Answer customer inquiries**: Handle incoming calls and address customer inquiries or complaints.

**Provide product information**: Explain product features, benefits, and pricing to interested customers.

**Maintain records**: Keep accurate records of customer interactions in the database.

**Follow up with customers**: Follow up with customers to provide new products or services.

**Document feedback**: Document customer feedback for follow-up actions.

**Attend team meetings**: Attend regular team meetings to clarify progress and performance-related expectations.

**Responsibility**: Calling, Promotion, Client communication, Lead generation.

**Skills**: Good communication skill, Client handling, Smart and confident.

Experience **:minimum working experience 6 months to 1 year.**

E.Q **:Graduation** (Any field). **HIGHLY EDUCATED CANDIDATES PLEASE DO NOT APPLY.**

**Gender**: Female (preferred), Male is also eligible.

Salary **:10k to 15k in hand (as per experience) +Lucrative Performance bonus+ incentive.**_**FACILITIES**:_ **SALARY + P.F+ ESI+ INSURANCE+ YEARLY PERFORMANCE BONUS+ INCREMENT (2 TO 15% EVERY YEAR ACCORDING TO PERFORMANCE).**
- INTERVIEW VENUE: IDEAS ENGINEERING WORKS, 68, H.C SARANI SONARPUR KOLKATA 700150. NEAR NANDA DEVI BAJAJ BIKE SHOWROOM (1 MINT WALKING DISTANCE FROM SONARPUR RAILWAY STATION )._

**Language : Bengali and Hindi is must, English(optional).**

**Job Types**: Full-time, Permanent

**Benefits**:

- Food provided
- Health insurance

CONTACT DETAILS : 7003342496 (HR), Contact time: 11 am to 6pm

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person



  • Twenty-four Parganas, West Bengal, India career comfort Full time

    Urgent hiring for an MNC in Kolkata! ! Desired Profile: Must have excellent communication skills in English (both oral and written) Willingness to work in night shift and join ASAP Both experienced and freshers can apply Other Details: - Process: inbound voice process (US healthcare) - Night shift - Work from office - Salary - 13.5K to 17.5 K inhand...


  • Twenty-four Parganas District, West Bengal, India Adwalnut Technologies Private Limited Full time

    **Key Skills**: Should have knowledge of MS-Office, MS-Excel, Mail Checking & MS-Outlook etc. **Job** **Roles & Responsibilities**: - Develop and maintain strategic long-term trusting relationships with high volume customers to accomplish organic growth. - Document and update CRM with daily activities as required. - Achieve weekly and monthly goals. - Be a...


  • Twenty-four Parganas District, West Bengal, India MGS GOLD Full time

    1)Manage large amounts of incoming phone calls 2)Generate sales leads 3)Identify and assess customers’ needs to achieve satisfaction 4)Build sustainable relationships and trust with customer accounts through open and interactive communication 5)Provide accurate, valid and complete information by using the right methods/tools 6)Meet personal/customer...


  • Twenty-four Parganas District, West Bengal, India Vishnu HR Solution Full time

    **Sales Generation**: Actively selling vehicles to meet or exceed sales targets. - **Customer Relationship Management**: Building and maintaining strong relationships with customers throughout the sales process. - **Needs Assessment**: Understanding customer requirements and preferences to recommend suitable vehicles. - **Product Knowledge**: Possessing...


  • Twenty-four Parganas District, West Bengal, India Vishnu HR Solution Full time

    Key Responsibilities: - **Sales Generation**: Actively selling vehicles to meet or exceed sales targets. - **Customer Relationship Management**: Building and maintaining strong relationships with customers throughout the sales process. - **Needs Assessment**: Understanding customer requirements and preferences to recommend suitable vehicles. - **Product...

  • Office Admin

    3 hours ago


    Twenty-four Parganas District, West Bengal, India Hatim Carbon Company Full time

    We are looking for an office admin, who shall work in Order Fulfillment. The job shall mainly compromise of booking PO's, arranging Purchases, replying to customers expecting deliveries, maintaing delivery schedule and fulfill the order. Detailed job description will be explained during interview. Basic Requirements as follows - 1) Flawless in spoken &...


  • Kolkata, West Bengal, India SURYA VISTACOM PVT LTD Full time

    A Customer Relationship Officer (CRO) at Mia by Tanishq's retail store would be responsible for assisting customers in choosing jewelry, and providing exceptional customer service and achieving sales targets. This role involves engaging with customers, completing sales transactions, and understanding company strategies, as well as maintaining inventory and...


  • Twenty-four Parganas District, West Bengal, India 5ence Full time

    Hiring for US customer service role. Grad/Undergrad both can apply. Excellent communication is mandatory. Sal : Upto 17k in hand for freshers, upto 21k in hand for experienced. Should be comfortable with night shifts. Sat and Sun fixed weekoff. One side cab facility provided. Work from office. Location: Sector 5, Kolkata Pay: ₹17,000.00 - ₹21,000.00 per...

  • Back Office Executive

    3 hours ago


    Twenty-four Parganas, West Bengal, India Vani Electric Vehicles Pvt. Ltd. Full time

    We are looking for Back Office Executive who would be able to handle the operations of our company from backend and enable smooth day-to-day functioning. Roles and responsibilities - Co-ordination with our customers and within the company. - Data management. - Completing tasks within regulatory compliance. Skills required are as follows - Knowledge of...

  • Compliance Officer

    2 weeks ago


    Twenty-four Parganas District, West Bengal, India HashCash consultants Full time

    Banking Compliance Officer Location: Kolkata Experience - 3 Years - 6 Years Salary - As per company standard Skills Required: - 3 to 6 years’ experience with managing compliance regulatory projects or working in an investment banking environment or other financial management position. - MBA in Finance or any relevant degree courses. - Must have keen...