Tele Caller Executive

1 week ago

Shimla, India Gashwa Technologies Full time

**A telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities**:

- Make outbound calls to customers to promote products and services, or follow up on recent purchases.
- Respond to customer inquiries and provide information about products and services.
- Resolve customer complaints and provide appropriate solutions.
- Keep records of all customer interactions and transactions, updating customer information in a database as necessary.
- Meet and exceed sales and customer satisfaction targets.
- Continuously improve product and service knowledge to provide accurate information to customers.
- Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.
- Follow all company policies and procedures, including those related to confidentiality and data security.
- Participate in training and development opportunities to improve skills and knowledge.
- Adhere to schedules and work efficiently under pressure to meet deadlines.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹26,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Shimla, Himachal Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9317934219

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