Trainee - Process Analysist
2 weeks ago
Process Analyst - Benefit Coding
- JOB SUMMARY
- This job analyzes, codes, and compares basic client and group data, as well as provides general production support, meeting defined service level agreements. Assists in collaborating with internal stakeholders to understand low complex business requirements and processes related client, product, and benefits configuration solutions.
- ESSENTIAL RESPONSIBILITIES- Perform basic analysis using knowledge of simple business rules by interpreting data from various sources and formats and utilize the data for configuration activities.
- Process work requests for new work items and change requests related to end-to-end benefits solutions. May document and execute low to medium complex product and benefit configuration rules.
- Responsible for less complex verification that the delivered data and rule configurations meet the customer needs based on the product specifications, ensuring mínimal coding errors in both configuration environments and production.
- Assist in and is accountable for identification, documentation, and escalation of risks, data errors and issues throughout the configuration process.
- Accountable to assist in providing configuration status and ensuring customer service level agreements are met.
- Other duties as assigned or requested.
EDUCATION
- Required- Graduate in any discipline
Substitutions- None
EXPERIENCE
- None
- SKILLS- Excellent detail-oriented skills
- Good customer service skills with some exposure working with customers, sales, and/or clients
- Good oral and written communication skills
- Ability to understand and resolve simple data relationships, data conflicts, and data discrepancies
- Ability to work independently, as well as, part of a team to produce results
- Ability to assess, resolve, and mitigate impacts to simple cross-functional and/or inter-related processes
**Short Info**:
- Posted: 0 day(s) ago- Qualifications: - Graduate in any discipline- Experience: 0 Years To 1 Years
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