Service Executive

Identifying opportunities for process and service improvements and making recommendations Demonstrate positive ‘Customer First’ behaviors to ensure a high level of customer service is provided at all times Proactively identify potential issues with clients and related consultants Support head of institutional sales sales directors Review documents under...

Provide information about products, services, and policies Resolving issues: Diagnose problems, offer solutions, and follow up to ensure issues are resolved Tracking interactions: Record customer interactions, including details of inquiries, reactions, and comments Gathering feedback: Solicit feedback, conduct surveys, and monitor customer satisfaction...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the customer service delivery of an organization. - Tracking...

Coordinate and oversee the delivery of health and social care services to individuals and communities, ensuring accessibility, quality, and patient-centeredness. - Lead and manage teams of healthcare professionals, ensuring effective resource allocation, performance management, and staff development to achieve organizational goals. - Provide education,...

A Telecalling Executive are representatives who contact existing clients and prospects to generate sales. They must be proficient in language displaying excellent verbal communication. Telecalling Executive responsibilities like answering the phones and explaining the service offered by company. Resolving queries and issues related to services. **Job...

Communicate company-wide updates to relevant stakeholders Track progress toward key business growth milestones Participate in press opportunities to increase brand visibility and credibility Manage a team and lead programming that aligns with the company’s mission Meet with internal and external stakeholders to build and maintain strategic...

Position: Events Executive/Client Servicing. Location: Marol, Andheri - Mumbai Experience: 1-4 years **Salary**: 15-30k per month (depending on your experience) *Role Overview:* The Events/ Client Servicing Executive will play a key role in planning, coordinating, and executing advertising events, brand activations, and experiential marketing campaigns....

**Manage CRM Systems**: Oversee the implementation and maintenance of CRM systems to ensure accurate customer data. - **Develop CRM Strategies**: Create and execute strategies to improve customer engagement and retention. - **Collaborate Across Departments**: Work with sales, marketing, and customer service teams to optimize CRM utilization. - **Analyze...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. **Job Type**: Fresher Pay: ₹21,000.00 - ₹43,900.00 per month Schedule: - Day...