Pharma Customer Support

7 days ago


Dahisar Mumbai Maharashtra, India MAVEN SOURCES BUSINESS SOLUTION Full time

Job Title: Customer Support Executive

Location: Dahisar East

Experience: 1 or 2 year

**Responsibilities**:

- Address customer inquiries, concerns, and issues promptly and professionally.
- Demonstrate in-depth product knowledge to assist customers effectively.
- Collaborate with cross-functional teams to resolve complex customer issues.
- Ensure timely and accurate documentation of customer interactions and resolutions.
- Continuously strive to improve customer satisfaction by identifying trends and proposing proactive solutions.
- Assist in the development and maintenance of customer support resources, such as FAQs and knowledge base articles.
- Participate in training sessions to stay updated on product features and industry trends.
- Escalate unresolved issues to appropriate teams and follow up to ensure resolution.

**Requirements**:

- Proven 1 or 2 years of experience as a Customer Support Executive or similar role.
- Strong communication skills, both written and verbal.
- Exceptional problem-solving abilities and attention to detail.
- Ability to empathize with customers and provide personalized support.
- Proficient in using customer support software and tools.
- Demonstrated ability to work well in a team environment.
- Familiarity with Pharma industry is a plus.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Pharma Customer service: 1 year (required)

**Language**:

- English (required)

Ability to Commute:

- Dahisar, Mumbai, Maharashtra (required)

Ability to Relocate:

- Dahisar, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8897249329



  • Dahisar, Mumbai, Maharashtra, India MAVEN SOURCES BUSINESS SOLUTION Full time

    Job Title: Customer Support Executive Location: Dahisar East Experience: 1 or 2 year **Responsibilities**: - Address customer inquiries, concerns, and issues promptly and professionally. - Demonstrate in-depth product knowledge to assist customers effectively. - Collaborate with cross-functional teams to resolve complex customer issues. - Ensure timely...


  • Nagpur, Maharashtra, India GoodFaith Pharma IMPEX Full time

    **About Us**: - ** GoodFaith PHARMA IMPEX is a leading pharmaceutical company that values customer satisfaction and strives to deliver exceptional service. We are looking for a Customer support Executive to join our team and help us achieve our customer - centric goals. **Job Summary: - **We are seeking a highly motivated and customer focused individual...

  • Mis Executive

    5 days ago


    Vikhroli, Mumbai, Maharashtra, India Obmed Pharma Pvt Ltd Full time

    **Job Description: MIS Executive / SFA/SFE Executive (Pharma Background)** **Position**: MIS Executive / SFA/SFE Executive **Industry**: Pharmaceutical **Experience**: Minimum 2 years **Company**: Obmed Pharma Pvt Ltd **Location**: Vikhroli, Mumbai **Responsibilities**: - Cross-checking and verifying travel and billing expenses of field employees. -...


  • Mumbai, India Rusan Pharma Full time

    We have Excellent Job Opportunity for Regulatory Affairs Role (API), Kandivali. **KRA: - **To ensure the preparation, review and filing of annual reports, supplements, variations and periodic reports, for all approved products** - **Timely Response of DMF deficiencies.** **Job Responsibility: - Planning, execution, review and submission of Drug Master File...

  • Sales Manager

    7 days ago


    Mumbai, Maharashtra, India, Maharashtra anish pharma equip private limited Full time

    Job Purpose: Acquire new customers and drive sales growth for Anish Pharma’s process equipment by leveraging technical expertise and market insights.Reports to: GM or VP – Sales / Business DevelopmentPrincipal Responsibilities: Acquire new customers from the PAN India market in pharma and allied industry segments for Ointment Manufacturing Plants, Liquid...

  • Computer Operator

    2 weeks ago


    Chembur, Mumbai, Maharashtra, India YASH ENTERPRISE Full time

    **Job Title**: Computer Operator (Pharma Retail Software Specialist) **Job Summary** **Key Responsibilities** - Operate and manage **pharma retail software** for billing, inventory, and sales. - Generate **invoices, bills, and purchase orders** using pharmacy software. - Update and maintain **medicine stock records**, including expiry tracking. - Assist...


  • Mumbai, Maharashtra, India Basebiz Full time

    **We’re Hiring: Recruitment Executive - Pharma Industry** **Job Title**: Recruitment Executive - Pharma **Experience**: 4-8 years in Recruitment (Recent Pharma Exp preferred) **Job Type**: Full-Time (Mon-Fri) **Salary**: Up to ₹13 LPA **Interview Rounds**: Virtual and face-to-face **About the Role**: We are looking for a **Recruitment Executive** to...

  • Sales manager

    1 week ago


    Mumbai, India Anish Pharma Equip Private Limited Full time

    Job Purpose: Acquire new customers and drive sales growth for Anish Pharma’s process equipment by leveraging technical expertise and market insights. Reports to: GM or VP – Sales / Business Development Principal Responsibilities: Acquire new customers from the PAN India market in pharma and allied industry segments for Ointment Manufacturing Plants,...

  • General Manager

    2 weeks ago


    Mumbai, India Ajanta Pharma Ltd Full time

    Job Title: General Manager - Medical Affairs Location: Mumbai Company: Ajanta Pharma LTD Reports to: India Business Head Job Summary: The General Manager of Medical Affairs will lead the medical affairs strategy at Ajanta, focusing on providing robust medico-marketing support and facilitating collaboration between the medical and marketing teams. This...

  • Mdm Developer

    5 days ago


    Mumbai, Maharashtra, India Orion Pharma Full time

    Key Responsibilities Design develop and implement data models workflows match merge rules and data quality validations in Semarchy xDM for product and business partner master data Customize and configure the Semarchy platform to align with evolving business processes and requirements Collaborate with business and technical stakeholders to gather requirements...