Customer Care Executive

4 days ago

Arcot, India Arcot manimark foods private limited Full time

dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

**Salary**: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Morning shift

**Education**:

- Master's (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Language**:

- Hindi (required)
- English (preferred)

**Speak with the employer**
+91 9342919796

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