Sales Co-ordinator

2 days ago

Gurugram Haryana, India Static Systems Electronics Private Limites Full time

**Key Responsibilities**:

- **Sales Support & Administration**:

- Process sales orders, ensuring accuracy and timely entry into the system.
- Prepare sales quotations, proposals, and presentations as required by the sales team.
- Maintain and update customer records and sales databases (CRM).
- Assist in scheduling appointments, meetings, and travel arrangements for the sales team.
- Handle general administrative tasks such as filing, data entry, and managing correspondence.
- Prepare and distribute sales-related documents, including contracts and invoices.
- **Customer Service & Communication**:

- Provide excellent customer service, addressing client needs and resolving issues efficiently and professionally.
- Communicate order status, delivery schedules, and product information to customers.
- Follow up with customers on outstanding payments or unresolved issues.
- **Sales Process Management**:

- Track sales leads and monitor sales pipeline activity.
- Coordinate with other departments (e.g., logistics, finance, production) to ensure timely order fulfillment and customer satisfaction.
- Monitor inventory levels and communicate product availability to the sales team.
- Assist in the preparation of sales forecasts and budgets.
- **Reporting & Analysis**:

- Generate and analyze sales reports, including weekly, monthly, and quarterly performance summaries.
- Track sales metrics and identify areas for improvement.
- Prepare presentations and reports for sales meetings.
- **Team Collaboration**:

- Work closely with the sales team to understand their needs and provide proactive support.
- Facilitate communication between the sales team and other internal departments.
- Assist in onboarding new sales team members by providing necessary resources and information.

**Qualifications**:

- **Education**: Bachelor's degree in Business Administration, Marketing, or a related field preferred.
- **Experience**: 2-3 years of experience in a sales support, administrative, or customer service role, preferably within a fast-paced sales environment.
- **Technical Skills**:

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential.
- Experience with CRM software (e.g., Salesforce, HubSpot, Zoho CRM) is highly desirable.
- Familiarity with sales reporting tools.
- **Soft Skills**:

- Excellent verbal and written communication skills.
- Strong organizational and time management abilities with keen attention to detail.
- Ability to multitask and prioritize effectively in a dynamic environment.
- Strong problem-solving skills and a proactive approach.
- High level of professionalism and a customer-focused attitude.
- Ability to work independently as well as collaboratively within a team.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Provident Fund

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 2 years (preferred)

Work Location: In person

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