Team Member

4 days ago

Hyderabad, India Bank of America Full time

**Overview**

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to all Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

**Process Overview**

Global Wholesale Banking Operations comprises operations for Commercial and Corporate banking clients. These operations support the business across US, Asia Pacific, & EMEA regions. GWBO functions include implementation and servicing of credit, depository and treasury products, processing of payments and processing of trade finance transactions.

**Job Description**

**Responsibilities**
- Understand client’s need and address it appropriately either by straight through processing or engaging appropriate business partner
- Adherence to the core deliverables - service level agreement and accuracy

**Requirements**

**Education**

Graduate

Certifications If Any

**Experience Range**

0 to 1 year

**Foundational skills**
- End to end banking knowledge
- Good communications and interpersonal skills
- Organized and able to multi-task in a fast-paced environment
- Flexible with Shifts

**Desired skills**

NA

**Work Timings**

12:30 PM to 2.30 AM coverage window (Sat/Sun Fixed off)

**Job Location**

Hyderabad

**Job Band**:
H8

**Shift**:
**Hours Per Week**:
45

**Weekly Schedule**:
**Referral Bonus Amount**:
0

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