Flight Booking Executive

2 days ago

Jayanagar East Bengaluru Karnataka, India Mellow Voyages Full time

**Job Description - Flight Booking Executive (Corporate Team)**

**Company**: Mellow Voyages Pvt Ltd
**Brands**: Mellow Voyages (B2C Travel Agency) & Regal Trip India (B2B South India DMC)
**Location**: [Insert Location - Mysore/Bangalore]
**Department**: Corporate Team
**Reporting To**: Executive Director / Corporate Operations Manager

**About Us**

Mellow Voyages Pvt Ltd operates with two strong brands:

- **Mellow Voyages (B2C)**: Offering personalized travel solutions including domestic & international packages, flights, hotels, and visas.
- **Regal Trip India (B2B South India DMC)**: Providing reliable ground-handling services and curated travel experiences for travel agents and tour operators worldwide.

We are looking for a **Flight Booking Executive** to manage airline reservations and deliver seamless travel support for both B2C and B2B clients.

**Key Responsibilities**

**Flight Reservations & Ticketing**
- Handle **domestic and international flight bookings** through GDS (Amadeus, Galileo, Sabre) and airline portals.
- Issue, re-issue, cancel, and refund tickets accurately as per client requirements.
- Coordinate with airlines for special requests (meals, seats, baggage, group bookings, etc.).
- Manage **PNRs, fare rules, and ticketing deadlines** efficiently.

**Client & Vendor Coordination**
- Provide **fare quotes, best route options, and alternatives** to sales & clients.
- Support corporate team with group bookings for events, exhibitions, and delegations.
- Maintain strong vendor/airline relations to secure competitive fares.

**Operations & Reporting**
- Ensure accuracy in invoicing, payment follow-ups, and reconciliation with accounts team.
- Maintain daily reports of bookings, cancellations, and refunds.
- Assist B2B partners (travel agents) with their flight ticketing needs under **Regal Trip India** brand.
- Stay updated on airline promotions, policies, and travel regulations (visa, COVID rules, etc.).

**Key Skills & Competencies**
- Strong knowledge of **airline reservation systems (GDS/CRS)**.
- Excellent communication and customer service skills.
- Accuracy in fare calculation, ticketing, and handling exchanges/refunds.
- Ability to manage **multiple bookings and deadlines** simultaneously.
- Problem-solving attitude with attention to detail.

**Qualifications & Experience**
- Graduate in Travel, Tourism, Aviation, or Commerce (IATA certification preferred).
- 1-3 years of experience in **flight reservations/ticketing** (domestic & international).
- Freshers with relevant GDS training and strong aptitude will also be considered.

**Why Join Us?**
- Work with a **fast-growing travel company** managing both B2C & B2B operations.
- Exposure to **domestic, international, and group ticketing**.
- Opportunity to grow into **Team Leader - Ticketing & Air Operations**.
- Be part of a **professional corporate team** with career growth prospects.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Ability to commute/relocate:

- Jayanagar East, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Flight Booking Executive : 1 year (preferred)

Willingness to travel:

- 50% (preferred)

Work Location: In person

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