Operations Associate
4 days ago
About Apertum Online - Apertum Online is a leading B2B technology and operations service provider company based out of Mumbai, India providing business and technical expertise to the global online and mobilegaming industry.
Apertum offers a dynamic and rewarding environment for high achievers looking to work and learn alongside likeminded individuals to build and support scalable products which already provide entertainment to millions of users and take them to the next level.
- Handling day to day backend operations including query resolution, content management and escalations.
- Monitoring and managing Service operations formultiplecountries. - Analyze the processes and help identify areas of performance improvements.
- Handling level 2/ 3 escalations providing support to our Customer Service team by analyzing dataand customerhistory.
- Escalations to Technology team, Trading and Paymentproviders as required.
- To assist other escalation (Payments / Risk / General) teams in times of need.
- To execute daily & monthly content promotion goals.
- Website content management including banners and commentsfiltering.
Skills and Qualification Requirements
- Fluent in written and spoken English.
- Strong Excel / Google Spreadsheet skills
- Keen attention to detail enables us to identify even the minutest aspects with precision.
- A solid understanding of current global sporting activities, particularly prominent sports and teams is highly desirable.
- 1+ years of general experience in E-Commerceor related online company
- 1+ years of ops support experience in gaming and with an interest in sports a plus
- Working knowledge of database architecture and management (preferably MySQL and Oracle) is aplus
- Should be flexible to work in night shifts and weekends on rotation basis.
**Job Types**: Full-time, Permanent
**Salary**: From ₹270,000.00 per year
**Benefits**:
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
- Operations management: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9167668247
-
Mumbai, Maharashtra, India Ares Operations Full time ₹ 12,00,000 - ₹ 36,00,000 per yearOver the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
-
Associate, Investor Relations
3 days ago
mumbai, India Ares Operations Full timeOver the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
-
Associate, Investor Relations
1 week ago
Mumbai, Maharashtra, India Ares Operations Full time ₹ 12,00,000 - ₹ 36,00,000 per yearOver the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
-
Associate, Investment Accounting
2 weeks ago
Mumbai, Maharashtra, India Ares Operations Full time ₹ 6,00,000 - ₹ 12,00,000 per yearOver the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
-
Associate, Portfolio Management, Credit
2 weeks ago
Mumbai, Maharashtra, India Ares Operations Full time ₹ 12,00,000 - ₹ 36,00,000 per yearOver the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
-
Mumbai, Maharashtra, India Ares Operations Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per yearOver the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
-
Computer Operator
1 week ago
Navi Mumbai, India Maaz Associate Full timeRequired Experienced Computer Operator - MS Office - Tally (optional) - Basic GST Knowledge|Telecalling **Salary**: ₹13,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's...
-
Operations Associate
2 days ago
Mumbai, Maharashtra, India MEDIMNY Full time**Company Description** MEDIMNY is a leading B2B technology-enabled e-commerce marketplace in the pharmaceutical space. We connect pharmacies and stockists across the nation, aiming to digitize the way medicines are procured and sold. We enable pharmacies to access medicines at great discounts while helping stockists reach the nationwide market and improve...
-
Operations Associate
1 week ago
Mumbai, India iXceed Solutions Full time**Job Role**: Service Operations Associate **Working Hours**: US Shift (8pm to 5 am) **Working Days**: Mon - Fri **Work Location**: Churchgate, Mumbai (Working from Office) **Company Description** Inhabitr is a new age online furniture rental company. We provide the most affordable designer rental furniture and great customer experience. We cater to...
-
Operations Associate
2 days ago
Mumbai, India Wolters Kluwer Full timeOperations Associate This position will support US and UK staff that are currently over capacity. The role will take on administrative tasks to relieve the Production Staff workload. Job Description Summary Operates printing equipment to produce quality single or multi-color documents and ensures output meets particular job specifications and is...
