Operations Associate
2 days ago
Operations Associate
This position will support US and UK staff that are currently over capacity.
The role will take on administrative tasks to relieve the Production Staff workload.
Job Description Summary
Operates printing equipment to produce quality single or multi-color documents and ensures output meets particular job specifications and is consistent with the needs of the organization. Performs minor repairs and equipment adjustments and alerts supervisor for more complex repairs
Administrative Services Associate
The Administrative Services Associate provides advanced administrative support within the Journals department.
Select duties include registration of copyright with the US Library of Congress for proprietary and society journal issues.
This includes working with online databases and updating and maintaining Excel tracking spreadsheets.
Additional responsibilities may include updating metadata in a webbased content management system and special projects as assigned.
Requires a moderate level of proficiency with Microsoft Excel, Adobe Acrobat, and comfort with working in and adapting to multiple online databases.
Preferred familiarity with the use of SFTP sites.
Essential Duties and responsibilities
- Manages and coordinates the preparation and tracking of all US Library of Congress copyright registrations for WK proprietary and society journals, including fulfilling customer requirements on documentation.
- Update web-based content management system with related article and issue metadata as required.
- Update and maintain Excel tracking files for s
pecific journals.
- Primary day-to-day communication with internal WK staff and external vendors.
- Resolve issues quickly and keep production process moving.
- Escalate any risks to production schedules to appropriate internal stakeholders
Required Experience:
- 1+ years previous experience in administrative support or production
- Strong organizational, communication, and follow-up skills
- Microsoft Word, Excel, and Outlook scheduling skills
**Education**:
- Bachelor’s degree or equivalent experience preferred.
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