IT System Administrator

**About Company**

The Muthoot Group is a leading business conglomerate that has successfully expanded, in each and every town, across the nation. The Group has 20 diversified business divisions and 5443+ branches with a global presence across USA, UK, UAE, Costa Rica, Sri Lanka and Nepal.

The Group serves over 2.5 lakh customers every single day through its network of branches. Till date, the Group has served over 70 crore customers, including repeat customers. The Muthoot Groups story from humble beginnings to its ever growing stature is built on the firm foundation of 7 fundamental principles of Ethics, Values Reliability, Dependability, Trustworthiness, Integrity and Goodwill. The Group practices an equal opportunity policy wherein people from all sections of the society have equal opportunities to join and be part of the 40,000+ strong Muthoot Family.

Muthoot Finance, the flagship company of The Muthoot Group has been rated Indias No. 1 Most Trusted Financial Services Brand for five consecutive years, from 2016 to 2020 by TRAs Brand Trust Report. It has been certified as Great Place To Work, 2021-22 and has been recognised and featured as one of the Top 30 Best Places to Work at in India by Skill Tree Global Knowledge Consortium in the Workplace Excellence Show on CNBC TV-18 in 2016.

The Company offer 30+ Staff Welfare Measures ranging from Fast Track Promotions, Career Development Programs, National Pension Scheme, Foreign Trips, five types of Annual Incentives/Bonuses, Cash Rewards, Contests with prizes, Maternity Benefits, Medical benefits, Employee Insurance etc. to name a few.Muthoot Finance believes in promoting local hiring from the region. Every 5th employee is a woman and roughly 24% of the workforce comprises of women.

Shri. Amitabh Bachchan Ji is the Brand Ambassador of The Muthoot Group.

The Group takes humble pride in its 800 years of family business legacy and unblemished track record. Over these years, millions of underserved Indians have been served through a bouquet of products and services and have been helped in a big way to move ahead in life.

**Roles and Responsibilities**:
Follow up with branches to complete daily EOD and further updating of same in Corporate office.

Continuous and timely support to branches for CBS/CRM/HRMS and Other Applications Support to branches/Call Centers for all hardware related issue & ensuring timely resolution of same

He have to ensure all IT related equipment in branches are in proper functioning condition. He have to ensure proper utilization of resources and any wastage to be curbed and reported.

Conducting regular visit to all branches as per the schedule shared by the reporting officer Conducting regular CBS/CRM training in branches and solving any issues related to it. Timely monitoring & rectification of issues logged through TMS.

Timely rectification of issues related to LAN network at branches and offices. Coordinate with local contractors and vendors for rectification of IT issues. Provide IT infrastructure to all new & Existing branch offices in the region. Support branch to complete BRS on time & testing new version of CBS release.

Ensuring smooth implementation of new versions of CBS /CRM in branches. Continuous monitoring & Implementation of Connectivity(MPLS/BBVPN/Broadband etc.)

Stock management of all hardware in branches and data-card provided Technical support for resolving CCTV issues Structured cabling of new and Existing branches of both MFIN & MHIL Branches DLP & Antivirus installation and Support

Should have experience in Software, Hardware and Networking.

Should have excellent communication skills

Should have regular degree from any recognized university.

**Perks and Benefits : Incentives / Yearly Bonus**

**WHAT IN FOR YOU **:YOU WILL GET AN OPPORTUNITY TO WORK WITH INDIA'S NO 1 MOST TUSTED FINANCIAL ORGANIZATION.

**Salary**: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Fixed shift

Supplemental pay types:

- Quarterly bonus
- Yearly bonus

COVID-19 considerations:
YES

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- AS WE ARE LOOKING FOR LONG TERM EMPLOYMENT SO PLEASE CONFIRM IF YOU ARE WILLING TO SERVE 2 YEARS OF EMPLOYMENT BOND

**Education**:

- Bachelor's (preferred)

**Experience**:

- HARDWARE, NETWROKING, SOFTWARE: 1 year (preferred)

Willingness to travel:

- 75% (preferred)