Associate Product

**JOB DESCRIPTION**
As a Product Analyst in Branded Card team, you will own and deliver capabilities for Service my Card Area Product Group in partnership with the Area Product Owner. They will accept, prioritize, and execute the work to ensure the most valuable and meaningful functionality of the product delivers a superior experience for the customers and the entire organization. This position sits within the Chase Branded Cards organization of Card Services, a key business within Chase’s Consumer & Community Banking group.

**Responsibilities**:

- This person will be responsible for developing strong functional business knowledge and technical understanding of Digital Capabilities to assist in delivery of technology solutions for Branded Cards.
- They will develop strong partnerships with their Area Product Owner and cross-functional stakeholders to deliver superior products for Branded Card customers.
- They will have the ability to write user stories and contribute to the overall work in the team/s sprint/s.
- They will understand, coordinate, and communicate sprint, testing and implementation schedules to ensure successful technology solutions progress the business strategy and objectives.
- They will attend SCRUM events and provide guidance and feedback to team members.

**Required Qualifications, Capabilities, and Skills**:

- Bachelor's Degree preferred or equivalent work experience
- 7 years of experience in information technology and/or Business Operations
- Working knowledge of Credit card capabilities and analyzing, building software products with digital and technical capabilities
- Proven ability to manage multiple initiatives simultaneously
- Experience working in an Agile environment
- Technical and database knowledge a plus

**Preferred Qualifications, Capabilities, and Skills**:

- Be a strong self-starter who can proactively engage with a virtual, cross-organizational team and demonstrate critical thinking without formal direction
- Possess interpersonal skills such as influence management, negotiation, and analytical/problem solving skills
- Work with card and operational teams, while helping Area Product Managers understand end-to-end customer journeys in order to make decisions on designing and execute the small business strategic vision
- Have strong oral and written presentation skills

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.